ServiceNow Administrator

Tekskills; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Tekskills is seeking a skilled ServiceNow professional to administer and optimize the platform within a Hyderabad environment. You will configure GRC modules, perform DevOps tasks, and implement fixes for production issues, while ensuring secure user access and ongoing platform stability.

You will also monitor integrations, support audits, drive upgrades, automate tasks, and maintain runbooks to sustain reliable operations.

Qualifications

• Experience configuring ServiceNow and GRC modules.
• Exposure to DevOps practices and CI/CD pipelines.
• Strong incident management and root cause analysis skills.

Responsibilities

• Administer and configure ServiceNow platform including GRC modules.
• Perform DevOps activities including code deployment across environments.
• Develop and implement fixes for production defects.
• Monitor and manage ServiceNow integrations with external systems.
• Resolve ServiceNow incidents and provide root cause analysis.
• Maintain user roles, permissions, and platform stability.
• Support audits and compliance reporting.
• Ensure smooth platform upgrades and patches.
• Automate operational tasks for efficiency.
• Maintain operational documentation and runbooks.

Skills

ServiceNow

GRC

DevOps

Incident management

Root cause analysis

Tools

ServiceNow

CI/CD

Job description

Responsibilities

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks