ServiceNow Administrator

Tekskills; Bulandshahr; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tekskills in India is seeking a ServiceNow Administrator to manage the platform, including GRC modules, upgrades, and patches. This role focuses on reliability and governance.

You will perform DevOps deployments, integrate with external systems, and maintain runbooks and documentation while supporting audits and incident root-cause analysis. The position is based in Bulandshahr, Uttar Pradesh.

Responsibilities

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks

Job description

Responsibilities

• Administer and configure ServiceNow platform including GRC modules
• Perform DevOps activities including code deployment across environments
• Develop and implement fixes for production defects
• Monitor and manage ServiceNow integrations with external systems
• Resolve ServiceNow incidents and provide root cause analysis
• Maintain user roles, permissions, and platform stability
• Support audits and compliance reporting
• Ensure smooth platform upgrades and patches
• Automate operational tasks for efficiency
• Maintain operational documentation and runbooks