Service Coordinator / Service Support / Sales Coordinator For MNC

Delta Consultants; Vadodara; On-site; INR 300,000 - 520,000; Full time

Job summary

Delta Consultants in Vadodara seeks a proactive service support coordinator to track service engineers, manage travel scheduling, and ensure timely service reports.

You will create reports and invoices, update MIS, and coordinate with the service team and clients to resolve queries, leveraging strong Excel and email skills.

Qualifications

• Graduate/Diploma/BE with 2-4 years of relevant experience in Customer support or service support.
• Strong coordination and team management skills.
• Excellent command over Excel and emailing.

Responsibilities

• Track service engineers' movement and plan travel schedules.
• Maintain records of all service reports.
• Create reports and invoices for clients.
• Regularly update MIS with accurate data.
• Coordinate with service team and clients to resolve queries.

Skills

Coordination

Team management

Excel

Email communication

Education

Graduate/Diploma/BE

Job description

Keep the tracking of service engineer's movement and effective travel scheduling. Keep track of all service reports. Create reports and invoices. Regularly update the MIS. Coordinate with service team and client to resolve the query.

Required Candidate profile

Graduate/Diploma/BE with 2-4 years of relevant experience in Customer support or service support. Must be good at coordination and team management. Excellent command over Excel and emailing.