Hiring Service coordinator

Career Ahead; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Career Ahead is seeking a Service Coordinator to manage service complaints and coordinate with customers and internal teams. The role requires 2+ years of experience in service coordination, strong Excel and accounting software skills, and excellent communication abilities.

Location includes major cities such as Delhi, Mumbai, and Bengaluru. The position involves coordinating engineers/technicians, preparing quotations, and following up on payments to ensure timely service delivery.

Qualifications

• Total experience: 2+ years in Service Coordination.
• Proficiency in Excel and tally software (Busy).
• Strong communication skills.

Responsibilities

• Attend service complaints.
• Interact with customers independently.
• Provide timely solutions to customers.
• Coordinate between departments for issue resolution.
• Place engineers/technician on daily basis against complaints/ installations.
• Prepare quotations for customers.
• Follow up on outstanding payments.
• Maintain strong Excel mastery and use of Tally/Busy.

Skills

Excel

Tally

Busy

Tools

Customer coordination

Job description

Dear candidate,

We are hiring Service Coordinator.

Total Experience: 2+yearsof experience in Service Coordination

CTC: as per industry standards

Location: Delhi, Mumbai Bangalore

Job Responsibilities

• Attending service complaints
• Interacting with customers independently.
• Provide solutions to customers time to time
• Coordination between various departments for resolution of issues being raised by various customers
• Placement of Engineers/ Technician on daily basis against customer complaints/ installation etc.
• Strong Computer skills Good communication skills verbal written.
• Preparing Quotations for customers.
• Follow up on outstanding payments.
• Must be strong on Excel and Tally/ Busy.

Thanks Regards