Service Co-ordinator / Executive

Skyfam Hr Solutions; Bengaluru; On-site; INR 350,000 - 520,000; Full time

Job summary

Skyfam Hr Solutions is seeking a proactive professional for service coordination and customer handling across multiple sites in Bengaluru. The role focuses on planning field-service visits, coordinating service teams, and ensuring timely resolution of customer issues.

The ideal candidate will manage open calls, monitor spare parts needs, and support troubleshooting to guarantee customer satisfaction and seamless operations.

Qualifications

• UG: Any Graduate.
• Experience in service coordination preferred.
• Customer handling and field-service planning experience.

Responsibilities

• Service coordination and customer handling across sites.
• Plan field-service visits and monitor open calls to closure.
• Support spare requirements and troubleshoot issues.

Skills

Capital Equipment

Education

UG: Any Graduate

Job description

Service coordination, customer handling, field-service planning, and troubleshooting. Coordinating service teams, monitoring open calls, planning technician visits, supporting spare requirements, and ensuring timely closure of customer complaints.

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Manufacturing of capital Equipments ( Machine Tools & Sheet Metal)