Service Coordinator

Athena Instruments; Navi Mumbai; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Accidental insurance

Provident fund

Annual bonus

Job summary

Athena Instruments in Navi Mumbai, Maharashtra, invites applications for a Customer Success/Service & Operations role. You will coordinate with customers and service technicians, schedule and track service calls, and maintain detailed service records.

The ideal candidate has UG qualifications (B.Sc / BCA / ITI / B.Com) and experience in service operations. Perks include accidental insurance, provident fund and an annual bonus.

Qualifications

• Experience coordinating with customers and service teams.
• Ability to schedule and track service calls.
• Maintain accurate service records and reports.
• Follow up on pending service jobs.

Responsibilities

• Coordinate with customers and service technicians.
• Schedule and track service calls.
• Maintain service records and reports.
• Follow up on pending service jobs.

Skills

Customer coordination

Service scheduling

Record maintenance

Follow-up

Education

B.Sc

BCA

ITI Certification

B.Com

Job description

• Coordinate with customers & service technicians
• Schedule and track service calls
• Maintain service records & reports
• Follow up on pending service jobs

Perks and benefits

• Accidental insurance
• Provident fund
• Annual bonus

Role Category: Customer Success, Service & Operations - Other

Education

UG: B.Sc, B.C.A., ITI Certification in Any Specialization, B.Com

Key Skills

Skills highlighted with ‘‘ are preferred keyskills