Service Coordinator

Zeus Multi Solutions; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Zeus Multi Solutions is seeking a capable professional to handle end-to-end customer interactions and ensure smooth post-sale processes in Chennai.

You will process incoming orders, prepare quotations and invoices, manage contracts, and act as the primary point of contact for inquiries and after-sales support. Collaboration with marketing, finance, and logistics teams will be essential to deliver seamless service.

Qualifications

• Schedule service appointments, installations follow-ups & liaise directly with technical or field teams
• Maintain accurate records in CRM systems, track sales pipelines & generate performance reports.

Responsibilities

• Process incoming orders, prepare quotations and invoices & manage customer contracts.
• Act as the primary point of contact for client inquiries, complaints, and requests for after-sales assistance.
• Coordinate with marketing, finance & logistics teams

Job description

Process incoming orders, prepare quotations and invoices & manage customer contracts.

Act as the primary point of contact for client inquiries, complaints, and requests for after-sales assistance.

Coordinate with marketing, finance & logistics teams

Required Candidate profile

Schedule service appointments, installations follow-ups & liaise directly with technical or field teams

Maintain accurate records in CRM systems, track sales pipelines & generate performance reports.