Service Advisor

Central Hyundai; Bhopal, Indore District, Jabalpur; On-site; INR 180,000 - 260,000; Full time

Job summary

Central Hyundai in India seeks a Graduate or Diploma holder with 1+ year in automobile service to handle customers, understand vehicle concerns, prepare job cards and service estimates, and coordinate with technicians.

You will provide service updates, help manage complaints, ensure timely delivery, and strive to meet service targets using MS Office and basic vehicle knowledge.

Qualifications

• Graduate or Diploma in Automobile service or related field.
• 1+ year of experience in automobile service or dealership.
• Customer handling and coordination skills.
• Basic knowledge of vehicles, service processes and MS Office preferred.

Responsibilities

• Handle customers, understand vehicle concerns, and capture issues accurately.
• Prepare job cards and service estimates for submitted concerns.
• Coordinate with technicians to allocate work and monitor progress.
• Provide timely service updates and manage complaints to ensure customer satisfaction.
• Strive for on-time delivery and achievement of service targets.

Skills

Customer handling

Coordination

Vehicle knowledge

Education

Graduate/Diploma in Automobile service

Tools

MS Office

Job description

Handle customers, understand vehicle concerns, prepare job cards and service estimates, coordinate with technicians, provide service updates, manage complaints, ensure timely delivery and achieve service targets.

Required Candidate profile

Graduate/Diploma holder with 1+ year experience in automobile service or dealership. customer handling and coordination skills. Basic knowledge of vehicles, service processes and MS Office preferred.