Service Advisor

Central Hyundai; Khandwa; On-site; INR 200,000 - 300,000; Full time

Job summary

Central Hyundai in Khandwa, Madhya Pradesh, seeks an Automobile Service Advisor to handle customers, listen to vehicle concerns, and document issues. This role requires 1+ year of experience in automobile service or dealership and a basic understanding of service processes.

You will prepare job cards and service estimates, coordinate with technicians, provide timely updates, and manage complaints while working to meet service targets and deliver a positive customer experience.

Qualifications

• Candidates must have 1+ year in automobile service or dealership.
• Customer handling and coordination skills required.
• Basic knowledge of vehicles and service processes.
• Proficiency with MS Office preferred.

Responsibilities

• Handle customers and understand vehicle concerns.
• Prepare job cards and service estimates.
• Coordinate with technicians to ensure smooth service.
• Provide service updates to customers and manage complaints.
• Ensure timely delivery and achieve service targets.

Skills

Customer handling

Coordination skills

Basic vehicle knowledge

MS Office

Education

Graduate / Diploma holder

Tools

MS Office

Job description

Handle customers, understand vehicle concerns, prepare job cards and service estimates, coordinate with technicians, provide service updates, manage complaints, ensure timely delivery and achieve service targets.

Required Candidate profile

• Graduate/Diploma holder with 1+ year experience in automobile service or dealership.
• customer handling and coordination skills.
• Basic knowledge of vehicles, service processes and MS Office preferred.