Service Manager

Central Hyundai; Khandwa; On-site; INR 300,000 - 600,000; Full time

Job summary

Central Hyundai in India is seeking a capable service operations lead to oversee workshop activities, mentor service advisors and technicians, and ensure high quality, on-time service delivery. You will manage customer interactions, drive service revenue and monitor KPIs to hit business targets.

The role requires a Graduate or Diploma in automobile/mechanical disciplines with 1+ years in automobile service or dealership, and strong leadership and customer-handling abilities in a workshop

Qualifications

• Graduate/Diploma in Automobile/Mechanical required.
• 1+ years of experience in automobile service or dealership.
• Strong leadership and customer handling skills.
• Knowledge of workshop operations.

Responsibilities

• Manage workshop operations, service advisors and technicians.
• Ensure service quality and timely delivery.
• Handle customer complaints effectively.
• Drive service revenue and growth.
• Monitor KPIs and achieve business targets.

Job description

Manage workshop operations, service advisors and technicians, ensure service quality and timely delivery, handle customer complaints, drive service revenue, monitor KPIs and achieve business targets.

Required Candidate profile

Graduate/Diploma holder with 1+ years of experience in automobile service or dealership. Strong leadership, customer handling and workshop management skills. Knowledge of vehicle servicing.