Senior Telecaller

Shanvox Pvt. Ltd.; Chennai, Tiruchirappalli, Coimbatore District, Bengaluru, Hyderabad; On-site; INR 167,000 - 290,000; Full time

Job summary

Shanvox Pvt. Ltd. in Chennai is seeking a confident Telecaller to join our growing team. You will make outbound calls, explain digital marketing services, and qualify leads for the sales team.

The role requires strong communication in English, Hindi, and Tamil, with goal-oriented mindset and CRM familiarity. Bachelor’s degree is preferred. This is an on-site role with growth opportunities. Join us to build rapport with prospects, meet daily targets, and contribute to a positive brand image while

Qualifications

• 0–2 years of experience in telecalling, telesales, or customer support.
• Good verbal communication skills in English, Hindi, and Tamil
• Confident, persuasive, and professional phone manner
• Basic understanding of digital marketing services is a plus
• Ability to handle rejections positively and stay motivated
• Comfortable with CRM tools and basic computer operations
• Strong listening skills and ability to understand client needs
• Goal-oriented mindset with a willingness to learn and grow
• Bachelor's degree in any discipline (preferred, not mandatory)

Responsibilities

• Make outbound calls to potential clients and follow up on leads
• Explain our digital marketing services clearly and confidently to prospects
• Understand client requirements and route qualified leads to the sales team
• Maintain accurate records of calls, conversations, and follow-ups in CRM tools
• Handle inbound inquiries and provide relevant information to prospects
• Meet daily and weekly call targets and lead generation goals
• Build rapport with prospects and maintain a positive brand image
• Collaborate with the business development team to support the sales pipeline

Skills

Telecalling

Lead qualification

Verbal communication

Multilingual (English/Hindi/Tamil)

CRM tools

Goal-oriented

Education

Bachelor's degree (preferred)

Tools

CRM tools

Job description

We are looking for an enthusiastic and confident Telecaller to join our growing team.

Responsibilities

• Make outbound calls to potential clients and follow up on leads
• Explain our digital marketing services clearly and confidently to prospects
• Understand client requirements and route qualified leads to the sales team
• Maintain accurate records of calls, conversations, and follow-ups in CRM tools
• Handle inbound inquiries and provide relevant information to prospects
• Meet daily and weekly call targets and lead generation goals
• Build rapport with prospects and maintain a positive brand image
• Collaborate with the business development team to support the sales pipeline

Required skills

• 0–2 years of experience in telecalling, telesales, or customer support
• Good verbal communication skills in English, Hindi, and Tamil
• Confident, persuasive, and professional phone manner
• Basic understanding of digital marketing services is a plus
• Ability to handle rejections positively and stay motivated
• Comfortable with CRM tools and basic computer operations
• Strong listening skills and ability to understand client needs
• Goal-oriented mindset with a willingness to learn and grow
• Bachelor's degree in any discipline (preferred, not mandatory)