Telecaller

Frontier Wealth; Chennai; On-site; INR 201,000 - 312,000; Full time

Benefits offered by this job

Training provided

Career growth opportunities

No sales targets

Job summary

Frontier Wealth in Chennai seeks a friendly Telecaller to handle inquiries, make outbound calls, and follow up with potential customers. You will explain products clearly and maintain records in Excel/CRM with a positive attitude.

The role emphasizes strong communication, training and ongoing support, and offers opportunities for learning and career growth. No aggressive sales targets are involved, making it suitable for freshers as well.

Qualifications

• Clear verbal communication with customers.
• Fluency in Tamil and English.
• Basic computer skills and MS Excel proficiency.
• Good listening, follow-up and organizational abilities.
• Ability to communicate confidently over the phone.
• Freshers are welcome; training provided.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle incoming calls and respond to inquiries.
• Explain company products or services clearly.
• Follow up with potential customers and maintain communication.
• Generate leads and schedule appointments as needed.
• Maintain records of calls and customer details.
• Update information in Excel/CRM systems.
• Address basic queries and escalate complex issues.

Skills

Verbal communication

Bilingual Tamil/English

MS Excel

Organizational skills

Phone communication

Positive attitude

Freshers welcome

Tools

MS Excel

Job description

We are looking for a friendly, confident, and motivated Telecaller to communicate with customers, handle enquiries, make outbound calls, and follow up with potential customers. The ideal candidate should have good communication skills and a positive attitude.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle incoming calls and respond to customer enquiries.
• Explain the company's products or services clearly to customers.
• Follow up with potential customers and maintain regular communication.
• Generate leads and schedule appointments, wherever required.
• Maintain records of calls, customer details, and follow-up activities.
• Update customer information in Excel or CRM software.
• Address basic customer queries and direct complex issues to the appropriate team.
• Achieve assigned calling targets and contribute to team goals.
• Maintain professional and courteous communication with customers.

Skills and Qualifications

• Good verbal communication and interpersonal skills.
• Fluency in Tamil and English.
• Basic computer knowledge and familiarity with MS Excel.
• Good listening, follow-up, and organizational skills.
• Ability to communicate confidently over the phone.
• Positive attitude and willingness to learn.
• Freshers are welcome to apply; prior telecalling or customer service experience is an added advantage.

Salary and Benefits

• Salary: As per industry standards and candidate experience.
• Training and support will be provided.
• Opportunities for learning and career growth.
• No sales targets or sales pressures involved.