Senior Technical Support Executive (Sr Tech Support)

Galaxy Resource Private Limited

Lucknow

On-site

INR 378,000 - 462,000

Full time

2 days ago

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Job summary

Galaxy Resource Private Limited (GRPL India) in Lucknow seeks a Senior Technical Support Executive to handle hardware and networking support, Windows OS issues, and remote assistance for users. Open to candidates with 5–15 years of IT support experience, strong communication, and a diploma/degree in IT, CS, or Electronics.

Full-time role with competitive package of ₹4.2 LPA. The role focuses on technical troubleshoot, ticketing, and remote support across LAN, Wi-Fi, and email configuration, with

Qualifications

5 to 15 years of IT or technical support experience.
Strong communication with users; patient and clear.
Hardware and networking certification is a plus.
Graduate/ Diploma in IT, CS or Electronics; hardware/networking cert preferred

Skills

Technical Support

Hardware Troubleshooting

Networking

Windows OS

LAN and Wi-Fi

Email Configuration

Ticketing

Remote Support

Education

Graduate / Diploma in IT, CS or Electronics

Job description

This full time Senior Technical Support Executive (Sr Tech Support) vacancy in Lucknow is being filled by Galaxy Resource Private Limited, Lucknow’s recruitment and staffing firm (GRPL India). Both freshers and experienced candidates may apply, subject to the role requirements below. Pay on offer: ₹4.2 LPA.

About this job Senior Technical Support Executive (Sr Tech Support) | Lucknow | Up to Rs 4.20 LPA | 5-15 yrs experience Senior Technical Support Executive (Sr Tech Support) Job in Lucknow

Job at a glance

Role: Senior Technical Support Executive (Sr Tech Support)
Location: Lucknow, Uttar Pradesh
Salary: ₹4.2 LPA
Job type: Full Time
Openings: 1Recruiter: Galaxy Resource Private Limited (no fee charged to candidates)

Who should apply

5 to 15 years of experience in IT or technical support.
Patient, polite and clear communication with users.
Hardware and networking certification is a plus.
Key skills: Technical Support, Hardware Troubleshooting, Networking, Windows OS, LAN and Wi-Fi, Email Configuration, Ticketing, Remote Support
Graduate / Diploma in IT, Computer Science or Electronics; hardware and networking certification preferred