Senior Service Now Developer II CloudAngles

Cloud Angles Digital Transformation; Hyderabad; Hybrid; INR 900,000 - 1,300,000; Full time

Job summary

Cloud Angles Digital Transformation is seeking an experienced ServiceNow Developer to design, customize, and integrate ServiceNow applications. You will develop workflows, catalog items, and automated processes to streamline IT operations.

The role requires strong scripting in JavaScript, Glide API, and hands-on experience with ITSM, CMDB, and ITOM modules, plus REST/SOAP integrations and Agile practices. Join the team to deliver scalable solutions and contribute to platform upgrades.

Qualifications

• 5-8 years IT experience with at least 4+ years of ServiceNow development experience.
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.
• Experience with ITSM, CMDB, Service Catalog, Incident, Change, and Problem Management modules.
• Experience in ServiceNow integrations using REST, SOAP, and APIs.
• Knowledge of ServiceNow Flow Designer and IntegrationHub.
• Understanding of Agile development methodologies.
• Good analytical and troubleshooting skills.

Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and maintain workflows, business rules, client scripts, UI policies, and catalog items.
• Integrate ServiceNow with third-party applications and enterprise systems.
• Create and customize reports, dashboards, and performance analytics.
• Troubleshoot and resolve platform-related issues and incidents.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Participate in code reviews and follow development best practices.
• Support platform upgrades, patches, and release management activities.

Skills

ServiceNow development

JavaScript

Glide API

REST & SOAP

ITSM & CMDB

Flow Designer

Agile

Troubleshooting

Tools

ServiceNow scripting

Job description

Key Responsibilities

• Design, develop, configure, and customize ServiceNow applications and modules.
• Develop and maintain workflows, business rules, client scripts, UI policies, and catalog items.
• Integrate ServiceNow with third-party applications and enterprise systems.
• Create and customize reports, dashboards, and performance analytics.
• Troubleshoot and resolve platform-related issues and incidents.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Participate in code reviews and follow development best practices.
• Support platform upgrades, patches, and release management activities.

Required Skills

• 5-8 years of IT experience with at least 4+ years of ServiceNow development experience.
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting.
• Experience with ITSM, CMDB, Service Catalog, Incident, Change, and Problem Management modules.
• Experience in ServiceNow integrations using REST, SOAP, and APIs.
• Knowledge of ServiceNow Flow Designer and IntegrationHub.
• Understanding of Agile development methodologies.
• Good analytical and troubleshooting skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• Experience with ITOM, HRSD, CSM, or GRC modules is an added advantage.