Senior ServiceNow Developer / Technical Consultant

Techversantinfotech; Ernakulam; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Techversantinfotech is seeking an experienced hands-on developer to lead configuration, customization, and integration on the ServiceNow platform. Successful candidates will develop and customize ServiceNow modules while integrating various services.

Key qualifications include strong JavaScript skills, knowledge in CMDB, Discovery, along with necessary certifications like CSA. The role demands analytical and communication abilities to work independently with clients.

Qualifications

• Strong analytical and communication skills.
• Ability to work independently with clients.

Responsibilities

• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, CSM, HRSD).
• Create Business Rules, Client Scripts, Script Includes, UI Policies, etc.
• Work on REST/SOAP integrations and IntegrationHub.
• Build Service Catalog items, workflows, and automation.
• Participate in requirements analysis and solution design.
• Support instance upgrades, code reviews, and best practices.
• Troubleshoot platform issues and improve performance.

Skills

JavaScript & Glide API

CMDB and Discovery

Integration frameworks

Flow Designer

Service Portal

Education

CSA Certification

CIS (ITSM/ITOM/CSM)

CAD Certification

Job description

We are looking for an experienced hands-on developer responsible for leading configuration, customization, and integration on the ServiceNow platform.

Key Responsibilities

• Develop, configure, and customize ServiceNow modules (ITSM, ITOM, CSM, HRSD)
• Create Business Rules, Client Scripts, Script Includes, UI Policies, etc.
• Work on REST/SOAP integrations and IntegrationHub
• Build Service Catalog items, workflows, and automation
• Participate in requirements analysis and solution design
• Support instance upgrades, code reviews, and best practices
• Troubleshoot platform issues and improve performance

Required Skills

• Strong JavaScript & Glide API knowledge
• Expertise in CMDB, Discovery, and integration frameworks
• Knowledge of Flow Designer, ATF, and Service Portal

Preferred Certifications

• CSA – Mandatory
• CIS (ITSM/ITOM/CSM) – Preferred
• CAD – Added advantage

Soft Skills

• Strong analytical and communication skills
• Ability to work independently with clients