Senior Sales Executive

Tdfjewellery; Udupi district; On-site; INR 450,000 - 750,000; Full time

Job summary

Tdfjewellery in Karnataka, India seeks a Senior Sales Executive to drive store revenue growth, lead the sales team, and uphold brand standards through superior customer experiences. You will manage client relationships, coach junior staff, execute promotional campaigns, and ensure accurate data handling across systems while delivering polished service to high-value customers, including bridal clients.

This role demands proactive selling, careful follow-ups, and teamwork to meet monthly targets

Qualifications

• Experience leading a sales team to achieve store targets.
• Strong client relationship management and follow-up skills.
• Ability to identify bridal and non-fixed bridal opportunities and convert leads.

Responsibilities

• Lead the sales team to meet monthly store revenue targets and promote brand standards.
• Support promotional campaigns and sales initiatives to boost traffic and conversions.
• Train, coach, and provide feedback to junior sales executives to improve performance.
• Ensure accurate customer data entry and timely reporting across systems.

Skills

Sales leadership

Customer relationships

Bridal sales

Team coaching

Job description

The Senior Sales Executive is responsible for supporting store revenue growth while leading the sales team to deliver consistent performance and superior customer experiences. This role combines customer relationship management, team leadership and brand representation, ensuring alignment with TDF’s service standards and operational processes.

Sales Leadership & Business Contribution

• Contribute to the achievement of monthly sales and savings scheme performance at the store level.
• Actively support overall store revenue objectives through structured sales planning and execution.
• Assist management in implementing promotional campaigns and sales initiatives.
• Track and share sales performance insights with the management team.
• Lead, guide, and motivate junior sales executives to perform effectively in line with store objectives.
• Conduct regular team discussions and share best sales practices to improve collective performance.
• Provide on-the-job training, coaching, and constructive performance feedback.
• Ensure adherence to company policies, grooming guidelines, and service standards across the team.

Client Relationship Management

• Build and nurture long-term client relationships through personalized service and consistent follow-ups.
• Focus on customer satisfaction, repeat visits, and long-term retention through trust-based engagement.

Customer Data & System Compliance

• Ensure accurate collection and timely updating of customer information across all TDF systems
• Monitor and ensure team compliance with data entry, follow-ups and other processes.
• Maintain disciplined and timely reporting across all designated platforms.

Lead Generation & Bridal Business Development

• Generate and nurture new leads through referrals, walk-ins, and existing customer databases.
• Identify and convert bridal and non-fixed bridal customers using a consultative selling approach.
• Present customized solutions aligned with customer preferences and occasion-specific needs.

Customer Experience Excellence

• Deliver an exceptional in-store experience through active listening, empathy, and strong product expertise.
• Support team members in managing high-value clients and complex sales situations.