Sales Executive

Tdfjewellery; Mangaluru; On-site; INR 180,000 - 260,000; Full time

Job summary

TDF Diamonds and Gold in Mangaluru seeks a Sales Executive to achieve monthly targets through excellent customer service, expert product presentation, and effective conversions at the store level. You will build rapport, handle walk-ins, support promotions, update customer information in designated systems, and contribute to a positive store environment with professional, brand-aligned service.

This role emphasizes relationship-building, enabling repeat visits and referrals while maintaining

Responsibilities

• Achieve assigned monthly sales and savings scheme targets.
• Convert walk-in customers into sales through effective product presentation and consultative selling.
• Support store sales plans and assist in the execution of promotional and marketing campaigns.
• Understand customer requirements and recommend appropriate jewellery solutions.
• Build rapport with customers to ensure a positive in-store experience.
• Assist in identifying and converting bridal and non-fixed bridal customers.
• Focus on customer satisfaction, repeat visits, and long-term relationship building.
• Generate leads through walk-ins, referrals, and existing customer databases.
• Conduct timely follow-ups as guided to improve conversion and retention.
• Ensure accurate collection and timely updating of customer information in designated TDF systems.
• Support senior team members in maintaining sales and customer engagement records.
• Participate in product, process, and sales training programs.
• Support senior staff during high-value or complex sales situations when required.
• Deliver consistent brand-aligned service with professionalism and transparency.
• Encourage customers to share feedback, testimonials, and reviews post-purchase.
• Contribute positively to the store environment and team culture.

Skills

Customer service

Consultative selling

Relationship building

Job description

The Sales Executive is responsible for achieving individual sales targets by delivering excellent customer service, driving conversions, and supporting store-level sales objectives. The role focuses on customer engagement, product presentation, data accuracy, and relationship building in line with TDF Diamonds and Gold’s service standards.

• Achieve assigned monthly sales and savings scheme targets.
• Convert walk-in customers into sales through effective product presentation and consultative selling.
• Support store sales plans and assist in the execution of promotional and marketing campaigns.
• Understand customer requirements and recommend appropriate jewellery solutions.
• Build rapport with customers to ensure a positive in-store experience.
• Assist in identifying and converting bridal and non-fixed bridal customers.
• Focus on customer satisfaction, repeat visits, and long-term relationship building.
• Generate leads through walk-ins, referrals, and existing customer databases.
• Conduct timely follow-ups as guided to improve conversion and retention.
• Ensure accurate collection and timely updating of customer information in designated TDF systems.
• Support senior team members in maintaining sales and customer engagement records.
• Participate in product, process, and sales training programs.
• Support senior staff during high-value or complex sales situations when required.
• Deliver consistent brand-aligned service with professionalism and transparency.
• Encourage customers to share feedback, testimonials, and reviews post-purchase.
• Contribute positively to the store environment and team culture.