Sales Executive

Tdfjewellery; Mumbai; On-site; INR 300,000 - 600,000; Full time

Job summary

Tdfjewellery in Mumbai is looking for a dedicated Sales Executive. The role focuses on achieving sales targets through exceptional customer service and effective product presentation. You will engage with customers, recommend suitable jewellery solutions, and support promotional campaigns. The ideal candidate should excel in communication and relationship building to enhance customer satisfaction and loyalty. This is a full-time position aimed at driving conversions and enriching customer experiences.

Qualifications

• Strong communication skills to engage with customers effectively.
• Ability to achieve targets and drive sales conversions.
• Knowledge of jewellery products is a plus.

Responsibilities

• Achieve assigned monthly sales and savings scheme targets.
• Convert walk-in customers into sales through effective product presentation.
• Build rapport with customers for a positive in-store experience.

Job description

Full-Time

Job Summary:

The Sales Executive is responsible for achieving individual sales targets by delivering excellent customer service, driving conversions, and supporting store-level sales objectives. The role focuses on customer engagement, product presentation, data accuracy, and relationship building in line with TDF Diamonds and Gold’s service standards.

• Achieve assigned monthly sales and savings scheme targets.
• Convert walk-in customers into sales through effective product presentation and consultative selling.
• Support store sales plans and assist in the execution of promotional and marketing campaigns.
• Understand customer requirements and recommend appropriate jewellery solutions.
• Build rapport with customers to ensure a positive in-store experience.
• Assist in identifying and converting bridal and non-fixed bridal customers.
• Focus on customer satisfaction, repeat visits, and long-term relationship building.
• Generate leads through walk-ins, referrals, and existing customer databases.
• Conduct timely follow-ups as guided to improve conversion and retention.
• Ensure accurate collection and timely updating of customer information in designated TDF systems.
• Support senior team members in maintaining sales and customer engagement records.
• Participate in product, process, and sales training programs.
• Support senior staff during high-value or complex sales situations when required.
• Deliver consistent brand‑aligned service with professionalism and transparency.
• Encourage customers to share feedback, testimonials, and reviews post‑purchase.
• Contribute positively to the store environment and team culture.