Senior Sales Engineer

SSM InfoTech Solutions Pvt. Ltd.; Ahmedabad District; On-site; INR 500,000 - 900,000; Full time

Job summary

SSM InfoTech Solutions Pvt. Ltd. Ahmedabad invites applications for a Territory Sales & Customer Relationship role. You will devise effective territory sales strategies, generate leads, handle requests, and achieve targets within the defined region.

You will maintain CRM data, prepare MIS reports, engage with PSU and private clients, and participate in tender processes to maximize profitability and customer satisfaction.

Qualifications

• Experience in territory sales and client acquisition.
• Strong communication and negotiation skills.
• Familiarity with CRM and MIS reporting.
• Ability to handle customer queries and feedback.

Responsibilities

• Devise territory sales and marketing strategies.
• Professionally handle requests from customers within territory.
• Maintain and update CRM with customer information.
• Present products, participate in tenders and pursue opportunities.

Skills

Territory sales

Lead generation

Negotiation

CRM usage

Tools

CRM system

Job description

• Devise effective territory sales and marketing strategies.
• Professionally handle incoming requests from customers within defined territory.
• Generate new business leads or opportunities based on similar/existing solutions provided to customers.
• Thoroughly and effectively gather customer information.
• Maintain a balance between company policy and customer
• Continuously evaluate and identify opportunities to drive process improvements.
• Present products and services to prospective customers.
• Active participation in tender.
• Early engagement with PSU & private customers for requirement.
• Achieving assigned territory business target.
• Implementing effective strategies to maximize profitability.
• Effectively handling customer negotiation to ensure maximum order value & profit with favorable T&C to the organization.

2. Customer Relationship

• Knowledge of Support/Communication etiquettes for general day-to-day client communication.
• Communicate with client for ongoing Issues / Product Trainings.
• Administer regular feedback from the customer for product improvement.
• Working with a team or individually to enhance customer experience and solve grievances.

3.Data Management

• Work on Supports in-house tasks like updating timesheet,
• Opportunity Follow up and Update in CRM System with precise
• Prepare and submit reports weekly/monthly MIS reports to the Regional Manager.
• Ensure accurate opportunity/customer details to be entered into the CRM System.

4. Business Analysis

• Analyze data to find the most efficient sales methods.
• Discover sales opportunities through market research.
• Participate in industry or promotional events (e.g., trade shows) to cultivate customer relationships.
• Monitor competition within assigned region.