Senior Manager - Channel Sales and Distribution

TE Connectivity India Pvt Ltd; Bengaluru; In loco; INR 3.000.000 - 4.200.000; Tempo pieno

Descrizione del lavoro

TE Connectivity India Pvt Ltd seeks a Senior Manager – Channel Sales to drive revenue growth through strategic channel partnerships and leadership of distributed sales operations. The role focuses on transforming customer experiences into revenue opportunities while mentoring Team Leaders and aligning with cross-functional partners.

The ideal candidate brings 18+ years in multinational sales, 10+ years in management, and strong skills in SFDC, communication, and change management.

Competenze

• 18+ years in multinational sales & business development
• Last 10 years in a managerial position leading large teams
• Experience in corporate sales and channel sales
• Proven change management across pre/post sales and support
• Strong leadership and people development skills
• Excellent communication with all levels of the organization

Mansioni

• Drive revenue growth and customer experience for channel sales
• Lead and mentor multiple teams and deliver departmental objectives
• Collaborate with engineering, planning, and sales to resolve inquiries
• Influence product positioning to gain market share
• Develop talent and nurture a high-performing team
• Champion transformation initiatives and drive operational excellence

Conoscenze

Leadership

Communication skills

Change management

Strategic thinking

Formazione

Bachelor’s degree in Engineering/Management/Science

MBA preferred

Strumenti

SFDC

Descrizione del lavoro

SR MGR CHANNEL SALES

Job ID: 161419 Business Unit: GLOBAL CHANNEL BUSINESS (50674622) Building: TE Services India (KN1) Band/Level: 4-1-M

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Senior Manager – Distribition Sales is responsible for continuing to drive transformational customer centric strategies geared around delivering extraordinary customer experiences and driving sales growth for the team, while continuing the transformation of our Customer Care organization to a revenue generation organization through consultative selling. The Manager would be also responsible for delivering a level of service & driving unsurpassed growth which builds strong customer relationships to make TE the supplier of choice. Support Solution Center strategic initiatives and drive operational excellence. Support and mentor fellow Team Leaders to meet/exceed organizational goals.

Responsibilities

• Responsible & Accountable to drive revenue and revenue growth.
• Ensure that customer’s challenges are solved by providing excellent customer experience that exceeds customer expectations.
• Implement processes and methods to eliminate barriers and inhibitors to success on a local level.
• Understands market influencers and conditions.
• Drive/influence our current/future product positioning to gain or re-gain market share.
• Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs.
• Drives brand awareness and positioning with our customers and distribution partners (Solutions and capabilities).
• Think strategically and lead multiple teams.
• Mentor and develop Team Leaders and nurture an environment where they can excel in their current role.
• Own and be accountable for achieving specific departmental objectives and in meeting both sales and Customer Experience goals of Solution Center India.
• Lead and drive all Global Solution Center strategic initiatives in India.
• Equip your team to develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.
• Observe and coach your team in their work activities, providing immediate feedback through coaching discipline and following up to ensure appropriate actions are taken by the team.
• Recruit new talent and develop a strong talent bench that will embrace the vision and transform the organization.
• Champion transformation initiatives and positively drive the change initiatives within the team.
• Drive operational excellence and continuous improvement mind-set within your team.
• Grow and nurture your team by providing inclusion and engagement opportunities, as well as developing them for their future careers.
• Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests.

What your background should look like

• Bachelor’s degree in Engineering OR Management OR Science required, MBA preferred.
• Overall 18+ years of professional experience in a multi-national Sales & Business development role leading Sales operations and/or Customer support, with at least last 10 years of experience in Managerial position leading large teams with good proven track records driving sales, customer satisfaction and developing high performing teams.
• Previous experience working in Corporate Sales and should have managed Channel sales, Distribution, customer support & contact centre.
• Proven success record of change management efforts in pre & Post Sales Process, customer Support & Sales functions.
• Proven experience of leading large and multi layered teams.
• Strong Skills to Drive Opportunity/leads through system like SFDC.
• Excellent knowledge of management methods and techniques.
• Demonstrated experience in working effectively and directly with all levels of the organization.
• Industry specific experience is a plus.
• Excellent communication skills.

Competencies

• Managing and Measuring Work
• Motivating Others
• Building Effective Teams
• Values: Integrity, Accountability, Inclusion, Innovation, Teamwork SET : Strategy, Execution, Talent (for managers) Experience Level Senior Level