SR MGR CHANNEL SALES

TE Connectivity; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

TE Connectivity Ltd. in Bengaluru seeks a Senior Manager – Distribution Sales to lead a large, multi-disciplinary team and drive strategic sales initiatives.

You will focus on growing revenue, expanding channel partnerships, and delivering exceptional customer experiences while guiding the transformation of our Customer Care organization into a revenue-generating function. The role requires 18+ years in multinational sales, with a track record of managing large teams, channel sales, and change

Qualifications

• Bachelor’s degree in Engineering, Management, or Science; MBA preferred.
• 18+ years in multinational sales/business development with managerial experience.
• Experience leading large sales and customer support teams.
• Proven change management in pre/post-sales processes.
• Strong communication and stakeholder management skills.

Responsibilities

• Drive revenue growth and achieve sales targets for the India team.
• Transform customer care into revenue generation through consultative selling.
• Lead and mentor Team Leaders; build high-performing teams.
• Coordinate with engineering, planning, and sales to resolve inquiries.
• Champion transformation and operational excellence within the team.

Skills

Channel sales

Sales operations

Customer experience

SFDC CRM

Team leadership

Strategic thinking

Education

Bachelor's degree in Engineering/Management/Science

MBA preferred

Tools

Salesforce (SFDC)

Job description

Job ID:161419
Business Unit: GLOBAL CHANNEL BUSINESS (50674622)
Building: TE Services India (KN1)
Band/Level: 4-1-M
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

Job Overview

Senior Manager – Distribition Sales is responsible for continuing to drive transformational customer centric strategies geared around delivering extraordinary customer experiences and driving sales growth for the team, while continuing the transformation of our Customer Care organization to a revenue generation organization through consultative selling. The Manager would be also responsible for delivering a level of service & driving unsurpassed growth which builds strong customer relationships to make TE the supplier of choice. Support Solution Center strategic initiatives and drive operational excellence. Support and mentor fellow Team Leaders to meet/exceed organizational goals

Responsibilities

• Responsible & Accountable to drive revenue and revenue growth.
• Ensure that customer’s challenges are solved by providing excellent customer experience that exceeds customer expectations Implement processes and methods to eliminate barriers and inhibitors to success on a local level Understands market influencers and conditions.
• Drive/influence our current/future product positioning to gain or re-gain market share.
• Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs.
• Drives brand awareness and positioning with our customers and distribution partners (Solutions and capabilities).
• Think strategically and lead multiple teams Mentor and develop Team Leaders and nurture an environment where they can excel in their current role Own and be accountable for achieving specific departmental objectives and in meeting both sales and Customer Experience goals of Solution Center India Lead and drive all Global Solution Center strategic initiatives in India Equip your team to develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.
• Observe and coach your team in their work activities, providing immediate feedback through coaching discipline and following up to ensure appropriate actions are taken by the team Recruit new talent and develop a strong talent bench that will embrace the vision and transform the organization.
• Champion transformation initiatives and positively drive the change initiatives within the team.
• Drive operational excellence and continuous improvement mind-set within your team. Grow and nurture your team by providing inclusion and engagement opportunities, as well as developing them for their future careers.
• Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests

What your background should look like:

• Bachelor’s degree in Engineering OR Management OR Science required, MBA preferred
• Overall 18+ years of professional experience in a multi-national Sales & Business development role leading Sales operations and/or Customer support, with at least last 10 years of experience in Managerial position leading large teams with good proven track records driving sales, customer satisfaction and developing high performing teams
• Previous experience working in Corporate Sales and should have managed Channel sales, Distribution, customer support & contact center
• Proven success record of change management efforts in pre & Post Sales Process, customer Support & Sales functions.
• Proven experience of leading large and multi layered teams Strong Skills to Drive Opportunity/leads through system like SFDC.
• Excellent knowledge of management methods and techniques
• Demonstrated experience in working effectively and directly with all levels of the organization
• Industry specific experience is a plus
• Excellent communication skills

Competencies

Managing and Measuring Work Motivating Others Building Effective Teams Values: Integrity, Accountability, Inclusion, Innovation, Teamwork SET : Strategy, Execution, Talent (for managers)

Job Locations:

Job Country: India

Travel Required: Less than 10%

Requisition ID: 161419

Workplace Type: Onsite

External Careers Page: Sales & Marketing