Senior Inside Sales Representative

Hike Education; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Hike Education Pvt. Ltd. in Gurugram is seeking a Senior Inside Sales Representative to manage the full enrollment sales cycle for education programs.

You will engage learners via calls, emails, and online meetings, understand their career goals, and recommend suitable courses to drive conversions. Collaborate with academic and operations teams to ensure a smooth enrollment, achieve personal and team targets, maintain CRM records, and build long-term relationships for repeat and referral

Qualifications

• Experience delivering end-to-end sales cycles in EdTech or related services.
• Strong lead qualification and follow-up to convert prospects.
• Proven ability to meet or exceed sales targets.
• Proficient with CRM systems and data management.
• Excellent communication and learner-centric advisory approach.

Responsibilities

• Own the full sales cycle for education programs, from prospecting to enrollment.
• Engage with prospective learners via calls, emails, and online meetings.
• Collaborate with academic and operations teams to ensure smooth enrollment.
• Maintain accurate CRM records and generate regular performance reports.
• Build long-term relationships to drive repeat and referral business.

Skills

Lead Generation

Inside Sales

CRM Tools

Account Management

Customer Service

Communication Skills

Target Achievement

MS Office

Ethical Sales Practices

Education

Bachelor’s degree

Job description

Company Description Hike Education is a leading EdTech organization that partners with top business schools to support learners pursuing higher education and career advancement. Founded in 2014 by CEO Rahul Sharma, the company was built on a mission to bridge the gap for ambitious professionals through accessible and flexible learning solutions. Starting from a small office in Noida, Hike Education has expanded to more than five locations and continues to grow. The organization has supported over 100,000 professionals through programs such as Distance MBA, bachelor’s degrees, and specialized courses in Data Science, Digital Marketing, Applied Finance, and other certificate programs. Hike Education is committed to developing future leaders and skilled professionals, contributing to the success of both learners and the organization.
Role Description The Senior Inside Sales Representative is a full-time, on-site role based in Gurugram. This role involves managing the entire sales cycle for education programs, including engaging with prospective learners via calls, emails, and online meetings, understanding their career goals, and recommending suitable courses. The representative will handle lead follow-up, qualification, and conversion, maintain accurate records in CRM systems, and build long-term relationships to drive repeat and referral business. Daily responsibilities include collaborating with academic and operations teams to ensure a smooth enrollment process, achieving individual and team sales targets, and contributing feedback to improve sales strategies and learner experience. The role also requires proactive communication, regular reporting on sales performance, and adherence to ethical and learner-focused advisory practices.
Qualifications

• Strong Inside Sales and Lead Generation skills, with experience managing end-to-end sales cycles.
• Proficiency in Customer Service and Customer Satisfaction practices to ensure a positive learner experience.
• Ability to handle Account Management responsibilities, including follow-ups, relationship building, and retention.
• Excellent communication and interpersonal skills, with the ability to explain complex programs in a clear, learner-centric manner.
• Proven track record of meeting or exceeding sales targets, preferably in EdTech, education, or service-oriented industries.
• Comfort with CRM tools, MS Office, and online communication platforms to manage leads and documentation efficiently.
• Bachelor’s degree in any discipline; a business, marketing, or education-related background is an advantage.
• Ability to work on-site in Gurugram, with a high level of motivation, resilience, and ethical sales practices.