Inside Sales Representative

Careerera -SNVA EduTech; Dadri; Vor Ort; INR 350.000 - 480.000; Vollzeit

Zusammenfassung

Careerera - SNVA EduTech in Noida is seeking a proactive Inside Sales Representative to engage with prospective learners by phone, email, and online channels. You will qualify leads, nurture opportunities, and drive enrollments while maintaining accurate CRM records.

The role requires consistent follow-up, documenting interactions, and coordinating with the admissions team to ensure a smooth enrollment journey.

Qualifikationen

• Strong inside sales skills with ability to handle high call volumes and close enrollments.
• Experience in lead generation and qualification, including following up on marketing leads.
• Excellent verbal and written communication in English; customer-focused and capable of building learner trust.

Aufgaben

• Handle inbound and outbound calls, emails, and online inquiries to understand learner goals and recommend programs.
• Qualify and nurture leads, maintain accurate CRM records, and follow up to drive enrollments.
• Collaborate with Marketing and Support to improve lead quality and ensure smooth admission processes; provide clear information on courses, fees, and payment options.

Kenntnisse

Inside sales

Lead generation

CRM

Customer service

Account management

Communication (English)

Ausbildung

Bachelor’s degree

Tools

CRM software

Email/phone outreach tools

Jobbeschreibung

Company Description

Careerera - SNVA EduTech is a global online education provider founded in 2009, with a strong focus on higher education and professional upskilling. The organization serves learners across 60+ countries and offers accredited courses in partnership with renowned international universities. Driven by a vision to empower individuals with industry-relevant knowledge and skills, Careerera designs programs that align with evolving global workforce demands. The company emphasizes accessible, high-quality training and certification to support both fresh graduates and experienced professionals in advancing their careers.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Noida. The Inside Sales Representative will engage with prospective learners via phone, email, and online channels to understand their career goals and recommend suitable programs. Daily responsibilities include handling inbound and outbound calls, qualifying and nurturing leads, maintaining accurate records in the CRM, and following up consistently to drive enrollments. The role involves collaborating with marketing and support teams to improve lead quality, ensuring a smooth admission process, and providing clear information on courses, fees, and payment options. The Inside Sales Representative will also work to ensure a positive learner experience by addressing queries promptly and supporting high levels of customer satisfaction.

Qualifications

• Strong Inside Sales skills, with the ability to handle high call volumes, conduct needs-based conversations, and close enrollments effectively.
• Experience in Lead Generation and qualification, including following up on marketing leads and proactively identifying new opportunities.
• Customer Service and Customer Satisfaction focus, with the ability to build trust, respond to inquiries clearly, and maintain a positive learner experience.
• Account Management capabilities, including maintaining updated CRM records, tracking prospects through the sales funnel, and managing ongoing learner relationships.
• Excellent verbal and written communication skills in English; additional language proficiency is an advantage.
• Ability to work from the Noida office, manage time effectively, and meet or exceed sales targets in a fast-paced environment.
• Prior experience in education, EdTech, or service-oriented sales is preferred but not mandatory.
• Bachelor’s degree in any discipline or equivalent practical experience in sales or customer-facing roles.