Inside Sales Representative

FACE Prep; Coimbatore District; On-site; INR 350,000 - 600,000; Full time

Job summary

FACE Prep is seeking an Inside Sales Representative in Bengaluru to engage with prospective learners and partners via calls, emails, and online meetings. You will understand needs, recommend FACE Prep programs, nurture leads, explain offerings, and maintain CRM records to support sales targets.

Collaboration with marketing and ops teams will optimize lead generation and follow-up. English fluency is required; edtech or education sales experience is beneficial; a bachelor's degree is preferred.

Qualifications

• Strong Inside Sales skills with consultative selling and follow-up.
• Customer service focus to ensure a positive experience for all prospects.
• Lead qualification and healthy sales pipeline management.
• Account management to build long-term learner and partner relationships.
• Excellent English communication; other Indian languages are a plus.

Responsibilities

• Engage learners and partners via calls, emails and online meetings to understand needs and recommend FACE Prep programs.
• Nurture leads, explain course offerings and handle inbound/outbound inquiries.
• Maintain accurate CRM records and collaborate with marketing and operations to optimize lead generation and conversion.

Skills

Inside Sales

Consultative selling

Lead generation

Account management

CRM proficiency

English communication

Education

Bachelor's degree

Tools

CRM tools

Job description

FACE Prep is one of India’s largest placement-focused skill development companies, specializing in job preparation for the tech sector. Since 2008, the organization has helped millions of students kickstart their careers through masterclasses, self-paced programs, and intensive workshops or bootcamps. FACE Prep focuses on building the skills needed to secure top-paying roles in technology and related fields. Its alumni work in leading global companies such as Google, Microsoft, Meta, Adobe, PayPal, Amazon, TCS, Infosys, Wipro, Thoughtworks, Cognizant, and Accenture. The team is committed to helping learners build strong, industry-relevant careers.

Role Description

This is a full-time, on-site Inside Sales Representative role based in Bengaluru. The Inside Sales Representative will engage with prospective learners and partners via calls, emails, and online meetings to understand their needs and recommend suitable FACE Prep programs. Responsibilities include nurturing leads, explaining course offerings and value, handling inbound and outbound inquiries, and maintaining accurate records in the CRM system. The role involves collaborating with marketing and operations teams to optimize lead generation, follow-up processes, and conversion strategies. The Inside Sales Representative will also focus on delivering a positive experience to every prospect, meeting sales targets, and providing feedback to improve sales messaging and campaigns.

Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and effective follow-up.
• Candidates should possess Customer Service and Customer Satisfaction skills to ensure a positive and professional experience for all prospects.
• Candidates should possess Lead Generation skills, including qualifying prospects and managing a healthy sales pipeline.
• Candidates should possess Account Management skills to build and maintain long-term relationships with learners and institutional partners.
• Excellent verbal and written communication skills in English; proficiency in additional Indian languages is an advantage.
• Comfort with using CRM tools, spreadsheets, and online communication platforms.
• Ability to work towards sales targets, handle objections, and make data-informed decisions.
• Prior experience in edtech, training, or education sales is beneficial; a bachelor’s degree in any discipline is preferred.