Senior Human Resource Executive

ABFRL; Chennai District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

ABFRL is seeking an HR Business Partner (Retail) to act as a strategic partner to regional and store leadership, shaping people strategies that align with business goals. You will drive talent management, workforce planning, and organizational effectiveness across retail operations.

The role requires coaching managers, guiding performance discussions, and ensuring compliance with labor laws while building a high-performance, employee-centric culture through analytics, programs, and strong

Qualifications

• Partnership with regional/store leadership to drive people initiatives.
• HR initiatives aligned with retail goals and growth plans.
• Data-driven workforce analysis to improve productivity and engagement.
• Coaching leaders on performance and people processes.

Responsibilities

• Partner with Regional Managers and Store Managers to drive business performance through people strategies.
• Align HR initiatives with retail business goals, growth plans, and workforce requirements.
• Analyze workforce metrics and provide data-driven recommendations to improve productivity and employee engagement.
• Collaborate with Talent Acquisition to ensure timely hiring for retail stores; support manpower planning and succession planning.
• Identify critical talent gaps and develop strategies to address them.
• Manage employee relations including grievances, investigations, and conflict resolution.
• Coach managers on handling employee concerns and performance issues.
• Drive performance review processes and support goal setting and development plans.
• Assess training needs and implement leadership development and onboarding programs.
• Lead engagement initiatives, analyze turnover trends, and advocate retention strategies.
• Ensure compliance with labor laws, policies, audits, and HR documentation.
• Support organizational changes and guide leaders through change management.
• Track HR metrics such as attrition, attendance, engagement, and hiring effectiveness.

Skills

Strategic partnership

Talent acquisition

Employee relations

Performance management

Learning & development

HR analytics

Job description

The HR Business Partner (HRBP) - Retail serves as a strategic partner to retail leadership teams, driving people initiatives that support business objectives. The role is responsible for talent management, employee relations, workforce planning, performance management, organizational effectiveness, and ensuring compliance across retail operations. The HRBP acts as a trusted advisor to store and regional managers while fostering a high-performance, employee-centric culture.

Role & responsibilities

Strategic Business Partnership

• Partner with Regional Managers, and Store Managers to drive business performance through people strategies.
• Align HR initiatives with retail business goals, growth plans, and workforce requirements.
• Analyze workforce metrics and provide data-driven recommendations to improve productivity and employee engagement.

Talent Acquisition & Workforce Planning

• Collaborate with Talent Acquisition teams to ensure timely hiring for retail stores.
• Support manpower planning, succession planning, and talent pipeline development.
• Identify critical talent gaps and develop strategies to address them.

Employee Relations

• Manage employee relations matters including grievances, disciplinary actions, investigations, and conflict resolution.
• Coach managers on handling employee concerns and performance issues.
• Promote a positive employee experience and workplace culture.

Performance Management

• Drive performance review processes across retail functions.
• Support leaders in setting goals, conducting performance discussions, and implementing performance improvement plans.
• Identify high-potential employees and facilitate development opportunities.

Learning & Development

• Assess training needs and work with Learning & Development teams to implement relevant programs.
• Support leadership development initiatives for store managers and retail teams.
• Facilitate onboarding and employee development programs.

Employee Engagement & Retention

• Lead employee engagement initiatives and action plans.
• Analyze turnover trends and recommend retention strategies.
• Conduct stay interviews and exit interviews to gather insights.

HR Operations & Compliance

• Ensure compliance with labor laws, company policies, and retail HR processes.
• Support audits and maintain HR documentation.
• Monitor adherence to attendance, leave, disciplinary, and workplace policies.

Change Management

• Support organizational changes, restructuring, and transformation initiatives.
• Guide leaders in managing change effectively within retail operations.

HR Analytics & Reporting

• Track and analyze HR metrics including:
  • Attrition
  • Absenteeism
  • Employee engagement
  • Hiring effectiveness
  • Performance ratings
  • Diversity metrics