HR Business Partner – Clubhouse Team

Keylabsintelli; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Keylabsintelli in Bengaluru is looking for an HR Business Partner for the Clubhouse team. This hands-on role involves partnering with teams to understand workforce challenges and drive performance management. You will ensure employee engagement and improve HR practices tailored to frontline operations.

The ideal candidate has at least 5 years of experience in HR roles within retail or operations-heavy environments, strong communication skills, and a proactive approach to problem-solving. Join us to make a significant impact on employee experience and business performance.

Qualifications

• 5+ years of experience in HRBP or HR Generalist roles.
• Ability to work closely with frontline employees.
• Strong decision-making skills in fast-paced environments.

Responsibilities

• Partner with teams to address workforce challenges.
• Act as primary HR contact for Clubhouse organization.
• Drive performance management processes across teams.

Skills

Performance Management

Employee Engagement

Strong Communication

Problem-Solving

Education

Bachelor’s degree in Human Resources or related field

Job description

HR Business Partner (HRBP) | Clubhouse Team

About The Role

We are looking for a hands‑on and people‑focused HR Business Partner to closely work with our Clubhouse teams across store operations and supply chain functions. In this role, you will act as a bridge between central HR and on‑ground teams, helping shape people practices that improve retention, engagement, performance, and overall employee experience.

This is a highly operational role designed for individuals who enjoy being on the ground, understanding frontline realities, and building practical HR solutions that create real business impact.

What You'll Do

• Partner closely with store and supply chain teams to understand workforce challenges, operational dynamics, and attrition drivers
• Travel regularly to stores and warehouses to stay connected with employees, managers, and on‑ground operations
• Act as the primary HR point of contact for all people‑related matters within the Clubhouse organization
• Re‑design and improve employee benefits tailored for frontline and store employees
• Identify gaps in existing people practices and drive initiatives focused on retention and engagement
• Drive the performance management process across store and supply chain teams
• Partner with managers to set expectations, track performance, and improve feedback quality
• Ensure fairness, consistency, and calibration in performance evaluations
• Design and manage rewards and recognition programs suited for frontline teams
• Create simple and high‑impact mechanisms to celebrate employee performance, ownership, and effort
• Oversee attendance management, leave processes, and shift‑related policy execution
• Ensure HR policies are practical, employee‑friendly, and aligned with operational realities
• Drive engagement initiatives tailored specifically for store and warehouse environments
• Improve the overall employee lifecycle experience across onboarding, engagement, and development

What We're Looking for

• 5+ years of experience in HRBP or HR Generalist roles, preferably within retail, supply chain, logistics, QSR, or operations‑heavy environments
• Strong comfort working closely with frontline employees and operational teams — this is not a desk‑only role
• High ownership mindset with the ability to independently manage responsibilities in a fast‑paced environment
• Strong problem‑solving and decision‑making skills with the ability to balance employee needs and business goals
• Experience managing performance management systems, HR operations, and employee engagement initiatives end‑to‑end
• Ability to build trust and credibility with frontline employees, managers, and business stakeholders
• Strong communication, interpersonal, and stakeholder management skills
• Practical, empathetic, and execution‑focused approach toward people and operational challenges
• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field preferred