Senior Front Office Executive / Front Office Supervisor

Agentyo Solutions; Chennai District; On-site; INR 420,000 - 600,000; Full time

Job summary

Agentyo Solutions in Chennai is seeking an experienced Senior Front Office Executive / Front Office Supervisor for a reputed hotel. You will manage daily FO operations, check-in/out, reservations, and guest services.

The role requires 3+ years in hotel front office, hospitality industry experience, and strong communication. OPERA knowledge preferred; willingness to work shifts including weekends and holidays.

Qualifications

• 3+ years of experience in Hotel Front Office Operations.
• Hotel / Hospitality industry experience is mandatory.
• Experience as Senior Front Office Executive, Front Office Supervisor, or similar role.
• OPERA software knowledge is preferred.
• Excellent communication and interpersonal skills.
• Strong guest-handling and problem-solving abilities.
• Willingness to work in shifts, including weekends and holidays.

Responsibilities

• Manage day-to-day front office operations.
• Handle guest check-in/check-out, reservations, room allocations and billing.
• Address guest queries and complaints professionally.
• Coordinate with housekeeping, F&B and other hotel departments.
• Maintain front office records and documentation.
• Supervise and support junior front office team members.
• Ensure adherence to hotel policies and service standards.

Skills

Hotel Front Office Operations

Customer Service

Communication Skills

Guest Handling

Tools

OPERA software

Job description

We're Hiring: Senior Front Office Executive / Front Office Supervisor | Chennai

We're looking for an experienced and customer-focused Senior Front Office Executive / Front Office Supervisor to join a reputed hotel.

Must have:

• 3+ years of experience in Hotel Front Office Operations
• Hotel / Hospitality industry experience is mandatory
• Experience as Senior Front Office Executive, Front Office Supervisor, or similar role
• OPERA software knowledge preferred
• Excellent communication and interpersonal skills
• Strong guest-handling and problem-solving abilities
• Willingness to work in shifts, including weekends and holidays

Key Responsibilities:

• Manage day-to-day front office operations
• Handle guest check-in/check-out, reservations, room allocations and billing
• Address guest queries and complaints professionally
• Coordinate with housekeeping, F&B and other hotel departments
• Maintain front office records and documentation
• Supervise and support junior front office team members
• Ensure adherence to hotel policies and service standards