Front Office Executive

Kaara Hospitality & Leisure; Chamba; On-site; INR 240,000 - 360,000; Full time

Job summary

Kaara Hospitality & Leisure in Himachal Pradesh seeks a Front Office Executive to manage check-in/check-out, reservations, cashiering, and guest relations. The role includes upselling services and packages to enhance guest experiences.

A professional demeanor and strong teamwork are essential. Candidates should have 1–3 years of hotel front desk experience, excellent communication skills, and a positive attitude.

Qualifications

• Experience in hotel front desk operations is required.
• Strong communication and teamwork abilities are expected.
• Willingness to work flexible shifts, including weekends and holidays.
• Positive attitude and professional grooming are preferred.

Responsibilities

• Handle guest check-in and check-out processes.
• Manage reservations and respond to inquiries.
• Oversee cashiering and billing responsibilities.
• Provide guest relations and local assistance.
• Upsell hotel services, room upgrades, and packages.

Skills

Front desk operations

Communication skills

Teamwork

Flexibility

Customer service

Job description

Role Overview

We are looking for a Front Office Executive to handle guest check-in/out, reservation handling, cashiering, guest relations, and upselling hotel services.

Key Responsibilities

• Guest check-in and check-out processing
• Reservation handling and query response
• Cashiering and billing management
• Guest relations and local assistance
• Upselling hotel services, room upgrades, and packages

Requirements & Experience

• 1–3 years of experience in hotel front desk operations
• Excellent communication and teamwork skills
• Willingness to work flexible shifts, weekends, and public holidays
• Positive attitude and professional grooming