Senior Executive - PE Ops

PepsiCo Inc.; Hyderabad; On-site; INR 550,000 - 850,000; Full time

Job summary

PepsiCo Inc. is seeking an HR Operations Coordinator in Hyderabad to manage end-to-end workforce administration and data integrity.

The role requires handling high-volume HR transactions, maintaining employee records in SAP HCM and SuccessFactors Employee Central, and ensuring data accuracy across systems. You will work closely with HR partners and payroll teams to meet SLA targets, drive process improvements, and support compliance and reporting activities.

Qualifications

• Bachelor's or Master’s degree in HR, Business, or related field.
• 2-3 years of experience in HR Operations or Shared Services.
• Experience with SAP HCM and SuccessFactors EC is required.

Responsibilities

• Execute Workforce Administration transactions across the employee lifecycle.
• Maintain accurate employee data in HR systems and ensure process SLAs.
• Collaborate with HR, payroll, and stakeholders to resolve issues.
• Support audits, compliance, and reporting requirements.

Skills

HR Operations

Workforce Administration

Data Management

Stakeholder Communication

Education

Bachelor's or Master's degree in HR/Business

Tools

SAP HCM

SuccessFactors Employee Central

Job description

Overview

The HR Operations Coordinator is responsible for executing Workforce Administration transactions across the employee lifecycle in accordance with defined service levels, policies, and standard operating procedures. The role supports employee data management, HR transactions, and operational excellence through effective utilization of HR systems and tools

Responsibilities

Employee Lifecycle Administration

• Process employee lifecycle transactions (Minimum 40 cases per day) including:
• Hire and Rehire
• Job changes and transfers
• Promotions and compensation updates
• Terminations and offboarding
• Leave of Absence (LOA) transactions
• Ensure accurate and timely employee data maintenance in HR systems.

HR Systems & Data Management

• Maintain employee records in Employee Central and SAP.
• Validate data integrity and perform data corrections when required.
• Support data replication monitoring and issue resolution.
• Maintain adherence to data governance and compliance requirements.

Service Delivery Excellence

• Deliver transactions within agreed SLAs and KPIs.
• Ensure high-quality customer service to employees, managers, and HR stakeholders.
• Identify opportunities to streamline processes and improve operational efficiency.
• Support audit, compliance, and reporting requirements.

Process & Operational Support

• Follow standard operating procedures and controls.
• Participate in continuous improvement and automation initiatives.
• Collaborate with HR teams, payroll teams, and other stakeholders to resolve operational issues.

Qualifications

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience working with:
  • SAP HCM
  • SuccessFactors Employee Central
• Understanding of end-to-end employee lifecycle processes