Senior Executive - PE Ops

PepsiCo; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

PepsiCo in Hyderabad is seeking an HR Operations Coordinator to execute Workforce Administration transactions across the employee lifecycle, ensuring data accuracy and compliance. The role manages data in SAP HCM and SuccessFactors Employee Central, and supports HR teams with audits, reporting, and data governance.

You will deliver transactions within SLAs, provide high-quality service to employees and managers, and participate in continuous improvement and automation initiatives to streamline

Qualifications

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience with SAP HCM and SuccessFactors Employee Central.

Responsibilities

• Employee Lifecycle Administration with high-volume transactions.
• HR Systems & Data Management ensuring data accuracy and governance.
• Service Delivery Excellence with SLAs and stakeholder support.
• Process & Operational Support including continuous improvement.

Skills

HR data management

Data accuracy

Process improvement

SAP HCM

SuccessFactors EC

Education

Graduate or Postgraduate degree

Tools

SAP HCM

SuccessFactors Employee Central

Job description

Overview

The HR Operations Coordinator is responsible for executing Workforce Administration transactions across the employee lifecycle in accordance with defined service levels, policies, and standard operating procedures. The role supports employee data management, HR transactions, and operational excellence through effective utilization of HR systems and tools

Responsibilities

Employee Lifecycle Administration

• Process employee lifecycle transactions (Minimum 40 cases per day) including:
  • Hire and Rehire
  • Job changes and transfers
  • Promotions and compensation updates
  • Terminations and offboarding
  • Leave of Absence (LOA) transactions
• Ensure accurate and timely employee data maintenance in HR systems.

HR Systems & Data Management

• Maintain employee records in Employee Central and SAP.
• Validate data integrity and perform data corrections when required.
• Support data replication monitoring and issue resolution.
• Maintain adherence to data governance and compliance requirements.

Service Delivery Excellence

• Deliver transactions within agreed SLAs and KPIs.
• Ensure high-quality customer service to employees, managers, and HR stakeholders.
• Identify opportunities to streamline processes and improve operational efficiency.
• Support audit, compliance, and reporting requirements.

Process & Operational Support

• Follow standard operating procedures and controls.
• Participate in continuous improvement and automation initiatives.
• Collaborate with HR teams, payroll teams, and other stakeholders to resolve operational issues.

Qualifications

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience working with:
  • SAP HCM
  • SuccessFactors Employee Central
• Understanding of end-to-end employee lifecycle processes