Assistant Manager - PE Ops

PepsiCo; Hyderabad; On-site; INR 400,000 - 700,000; Full time

Job summary

PepsiCo is seeking an HR Operations Coordinator to manage workforce administration across the employee lifecycle, ensuring data accuracy and system integrity. The role emphasizes SLA-driven transaction processing and collaboration with HR and payroll teams.

The ideal candidate has 2–3 years in HR operations, with hands-on experience in SAP HCM and SuccessFactors Employee Central, and a strong understanding of end-to-end lifecycle processes.

Qualifications

• Graduate or postgraduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience with SAP HCM and SuccessFactors Employee Central.
• Understanding of end-to-end employee lifecycle processes.

Responsibilities

• Process employee lifecycle transactions (Minimum 40 cases per day) including hires, rehires, job changes, transfers, promotions and compensation updates, terminations and offboarding, LOA transactions.
• Ensure accurate and timely employee data maintenance in HR systems.
• Maintain employee records in SAP and SuccessFactors Employee Central; validate data integrity and perform corrections.
• Deliver transactions within SLAs and KPIs with high-quality service to HR stakeholders.
• Participate in continuous improvement and automation initiatives; collaborate with HR and payroll teams to resolve issues.

Skills

HR Operations

Workforce Administration

Data Management

SAP HCM

SuccessFactors EC

End-to-end processes

Education

Graduate or Post Graduate degree

Tools

SAP HCM

SuccessFactors Employee Central

Job description

Overview

The HR Operations Coordinator is responsible for executing Workforce Administration transactions across the employee lifecycle in accordance with defined service levels, policies, and standard operating procedures. The role supports employee data management, HR transactions, and operational excellence through effective utilization of HR systems and tools

Responsibilities

Employee Lifecycle Administration

• Process employee lifecycle transactions (Minimum 40 cases per day) including:
• Hire and Rehire
• Job changes and transfers
• Promotions and compensation updates
• Terminations and offboarding
• Leave of Absence (LOA) transactions
• Ensure accurate and timely employee data maintenance in HR systems.

HR Systems & Data Management

• Maintain employee records in Employee Central and SAP.
• Validate data integrity and perform data corrections when required.
• Support data replication monitoring and issue resolution.
• Maintain adherence to data governance and compliance requirements.

Service Delivery Excellence

• Deliver transactions within agreed SLAs and KPIs.
• Ensure high-quality customer service to employees, managers, and HR stakeholders.
• Identify opportunities to streamline processes and improve operational efficiency.
• Support audit, compliance, and reporting requirements.

Process & Operational Support

• Follow standard operating procedures and controls.
• Participate in continuous improvement and automation initiatives.
• Collaborate with HR teams, payroll teams, and other stakeholders to resolve operational issues.

Qualifications

• Graduate or Post Graduate degree.
• 2-3 years of experience in HR Operations, Workforce Administration, Shared Services, or HR Service Delivery.
• Experience working with:
  • SAP HCM
  • SuccessFactors Employee Central
• Understanding of end-to-end employee lifecycle processes