Senior Executive - HR Operations

Home Credit; Gurugram District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Home Credit in India is seeking a Senior HR Operations Executive to oversee the end-to-end employee lifecycle, including onboarding, transfers, promotions, role changes and exits, ensuring timely documentation and compliance. The role focuses on Background Verification, post-hire compliance, data governance, MIS reporting, and risk controls, coordinating with vendors and internal stakeholders to maintain data integrity.

This position is based in Gurugram, India.

Qualifications

• Experience in HR operations and lifecycle management.
• Proficiency in background verification and post-hire compliance.
• Strong data governance and data hygiene practices.
• Experience with MIS reporting and HR analytics tools.
• Vendor coordination and stakeholder management skills.

Responsibilities

• Oversee onboarding, confirmations, transfers, promotions, role changes and separations.
• Ensure timely issuance of letters, certificates, and statutory records.
• Drive accurate employee data across HR systems and governance.
• Develop MIS dashboards on headcount, onboarding, exits and BGV status.
• Manage risk controls and support audit observations and mitigations.

Skills

HR Operations

Background Verification

MIS Reporting

Vendor Management

Data Governance

Data Hygiene

HRIS Administration

Stakeholder Management

Excel

Power BI

Tools

SAP

Workline

Job description

Senior HR Operations Executive

• Manage and oversee end-to-end employee lifecycle processes including onboarding, confirmation, transfers, promotions, role changes, and separation.
• Ensure timely issuance of employee letters, communication documents, certificates, and statutory records as per defined timelines.
• Drive seamless employee movement transactions while maintaining data accuracy and compliance.
• Manage and track employee exit processes, full & final clearance workflows, NOC management, and required documentation.

Background Verification & Post-Hire Compliance

• Manage end-to-end Background Verification (BGV) processes in coordination with external vendors and internal stakeholders.
• Conduct post-hire documentation checks and validation to ensure compliance with organizational requirements.
• Follow up with employees for document deficiencies and closures within defined timelines.
• Monitor BGV exceptions, adverse findings, and risk cases while ensuring appropriate escalation and closure.

Employee Data Management & Data Governance

• Ensure accuracy, completeness, and integrity of employee master data across HR systems.
• Perform periodic data validation exercises and maintain data hygiene standards.
• Manage HR master databases and organizational structure updates.
• Conduct regular audits of employee records and transactions to identify and resolve discrepancies.

MIS, Reporting & Analytics

• Develop and maintain HR operational dashboards and MIS reports covering headcount, onboarding, exits, pending documentation, BGV status, employee movements, and service-level metrics.
• Generate periodic reports for HR leadership and management review.
• Monitor operational KPIs, identify trends, and provide recommendations for process improvements.
• Ensure timely and accurate reporting of HR operational metrics.

Risk & Control Management

• Support Risk Control Self-Assessment (RCSA) activities for HR Operations processes.
• Maintain documentation for process controls, audit observations, and risk mitigation plans.

Key Competencies

• HR Operations & Shared Services Management
• Background Verification & Post-Hire Compliance Management
• HR Data Management & Data Governance
• Data Validation & Data Hygiene
• HR Policies, SOPs & Process Documentation
• MIS Reporting & Dashboarding
• Risk Control Self-Assessment (RCSA)
• Stakeholder & Vendor Management
• HRMS / HRIS Administration
• Attention to Detail & Operational Controls

Good to Have

• Exposure to HRMS platforms such as SAP and Workline will be an added advantage.
• Knowledge of internal audit frameworks, risk assessments, and control testing.
• Advanced proficiency in Excel, Power BI, and HR analytics tools.

Mandatory Skills - Background Verification, Vendor Coordination, MIS Reporting

Desirable Skills - Background Verification, Vendor Coordination, MIS Reporting