Senior Executive/Assistant Manager – Documentation (Ocean Imports), Logistics

Gulf Agency Company; Kolkata District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Gulf Agency Company (GAC) in Kolkata is seeking a Senior Executive/Assistant Manager – Documentation for Ocean Imports. You will manage import files, prepare CANs with ETA, and coordinate E-DOs with importers and CHAs to ensure smooth cargo collection.

The role requires 4–5 years in ocean freight operations, strong document control, and excellent English communication. Attention to detail and multi-shipment handling are essential.

Qualifications

• Bachelor's degree in Logistics & Supply Chain Management, Commerce, Business Administration, International Trade, or a related field.
• 4–5 years of experience in the freight forwarding industry, specifically in ocean freight operations, documentation, and customer service.
• Good understanding of shipping documents, import procedures, customs coordination, and cargo delivery processes.
• Excellent attention to detail and the ability to manage multiple shipments simultaneously

Responsibilities

• Manage and open import shipment files based on pre-alerts received.
• Prepare and send Cargo Arrival Notices (CANs) with accurate Estimated Time of Arrival (ETA) details to importers.
• Coordinate Electronic Delivery Orders (E-DOs) with importers / CHAs to ensure smooth cargo collection.
• Prepare sales invoices, coordinate customer approvals, and provide hard copies where required.
• Process and record supplier invoices and submit payment/remittance documents to our Accounts team.
• Maintain and upload complete shipment documentation in our documentation and operations system.
• File Import General Manifests (IGMs) and submit House Bills of Lading (HBLs) in accordance with shipping line requirements.
• Coordinate with shipping lines, container freight stations (CFS), CHAs, consignees, customers, GAC offices, and other stakeholders to complete documentation and shipment formalities.
• Monitor shipment progress, update Daily Status Reports (DSRs), and provide timely updates to customers.
• Review shipment costs and revenue, ensure all documentation is complete, and close jobs within defined timelines.
• Ensure accuracy, compliance, and timely completion of all import documentation and operational activities.

Skills

Ocean freight shipments

English communication

Door-delivery shipments

Education

Bachelor's degree in Logistics & Supply Chain Management

Job description

Senior Executive/Assistant Manager – Documentation (Ocean Imports), Logistics

• On-site
• Logistics

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956.

• Manage and open import shipment files based on pre-alerts received.
• Prepare and send Cargo Arrival Notices (CANs) with accurate Estimated Time of Arrival (ETA) details to importers.
• Coordinate Electronic Delivery Orders (E-DOs) with importers / Customs House Agents (CHAs) to ensure smooth cargo collection.
• Prepare sales invoices, coordinate customer approvals, and provide hard copies where required.
• Process and record supplier invoices and submit payment/remittance documents to our Accounts team.
• Maintain and upload complete shipment documentation in our documentation and operations system.
• File Import General Manifests (IGMs) and submit House Bills of Lading (HBLs) in accordance with shipping line requirements.
• Coordinate with shipping lines, container freight stations (CFS), CHAs, consignees, customers, GAC offices, and other stakeholders to complete documentation and shipment formalities.
• Monitor shipment progress, update Daily Status Reports (DSRs), and provide timely updates to customers.
• Review shipment costs and revenue, ensure all documentation is complete, and close jobs within defined timelines.
• Ensure accuracy, compliance, and timely completion of all import documentation and operational activities.

Job requirements

Education: Bachelor's degree in Logistics & Supply Chain Management, Commerce, Business Administration, International Trade, or a related field.

Experience: 4-5 years of experience in the freight forwarding industry, specifically in ocean freight operations, documentation, and customer service.

Industry Knowledge: Good understanding of shipping documents, import procedures, customs coordination, and cargo delivery processes.

4. Technical Skills:

• Knowledge of handling ocean freight shipments.
• Good written and verbal English communication skills.
• Experience handling door-delivery shipments.

Excellent attention to detail and the ability to manage multiple shipments simultaneously