Import Executive

Expo Freight; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Expo Freight in Bengaluru seeks an experienced Imports Executive to lead end-to-end Air & Ocean Import Operations, including shipment documentation, cargo updates, and billing.

You will coordinate with overseas agents, carriers, and internal teams to ensure timely DO issuance, customs coordination, and accurate CargoWise entries.

Qualifications

• 25 years of experience in Freight Forwarding / Logistics.
• Strong hands-on experience in Air & Ocean Import Operations.
• CargoWise experience is preferred/required.

Responsibilities

• Handle end-to-end air & ocean import operations and documentation.
• Update CargoWise and ensure DO, POD, and manifests are uploaded.
• Coordinate with overseas agents, carriers, and internal teams for shipments.
• Generate billing and liaise with accounts for payments.
• Monitor KPIs and ensure timely job closure.

Skills

Air Import

Ocean Import

CargoWise

Shipment Tracking

Customer Coordination

Documentation

Tools

CargoWise

ICEGATE

Job description

Job Summary

We are looking for an experienced Imports Executive to handle end-to-end Air & Ocean Import Operations, including shipment documentation, CargoWise updates, customer coordination, delivery order processing, billing, vendor coordination, and shipment closure.

Key Responsibilities

• Follow up with overseas agents for Pre-Alert documents for Prepaid and FOB shipments.
• Review and approve pre-alert documents and share them with the consignee.
• Track shipments and provide regular arrival/status updates to customers.
• Open dockets/jobs and update shipment details in CargoWise (CW).
• Coordinate with the Brokerage/CHA team for customs clearance shipments.
• File manifests for Air & Ocean import shipments and coordinate with liners/co-loaders.
• Follow up for IGM details through ICEGATE and update customers accordingly.
• Arrange CAN and Delivery Order (DO) upon shipment arrival.
• Coordinate with carriers for DO release and carrier payment follow-up.
• Coordinate with the Sales team for CargoWise quotations and SOPs.
• Generate billing and arrange invoices to customers/agents.
• Coordinate with Transport and other vendors for Air & Ocean shipments.
• Upload vendor bills in CargoWise and follow up for approvals.
• Handle online DO issuance for Air and Ocean shipments.
• Upload all required shipment documents in CargoWise E-Docs.
• Ensure POD and DO acknowledgements are uploaded in CargoWise.
• Visit Airport/ICD when required to resolve shipment or cargo discrepancies.
• Monitor and maintain CargoWise KPIs for Air & Ocean shipments.
• Ensure all assigned activities are completed within the defined timelines.
• Complete job closure after verifying all required tasks and documentation.
• Coordinate with Accounts and resolve billing/payment-related queries.

Requirements

• 25 years of experience in Freight Forwarding / Logistics.
• Strong hands-on experience in Air & Ocean Import Operations.
• Good knowledge of import documentation, shipment tracking, IGM, manifestation, DO and customs clearance coordination.
• CargoWise experience is preferred/required.
• Good communication and customer coordination skills.
• Ability to coordinate with agents, carriers, customers, brokerage, sales, accounts and internal teams.
• Strong attention to detail and ability to complete tasks within defined timelines.

Key Skills

Air Import | Ocean Import | Import Operations | Freight Forwarding | CargoWise | ICEGATE | IGM | Manifestation | Delivery Order | Customs Clearance | Shipment Tracking | Billing | Customer Coordination | Documentatione