Senior Customer Sales Executive

Bedr Realcon; Mumbai; On-site; INR 446,000 - 558,000; Full time

Benefits offered by this job

Fixed Salary: 40,000 - 50,000/month

Incentives: Performance bonuses

Growth: Senior Sales Executive path

Job summary

BedR Realcon in Mumbai seeks an enthusiastic inside sales professional to engage warm leads, assess requirements, and recommend suitable properties using BedR's CRM. You will clearly communicate BedR's value, schedule visits (in-person or virtual), and work with operations to fulfil post-visit customer needs.

Candidates should have 25 years of inside sales/tele-calling experience, strong English/Hindi skills (Marathi a plus), and comfort with CRM tools.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 25 years of experience in inside sales, tele-calling, or customer-facing roles; real estate, edtech, or proptech background preferred.
• Excellent communication in English and Hindi; Marathi is a plus.
• Strong persuasion, active listening, and objection-handling skills.
• Comfortable working with CRM tools (Zoho, Freshsales, HubSpot, or similar).
• Self-motivated, organised, and target-driven.
• Comfortable in a fast-paced startup environment with high ownership expectations.

Responsibilities

• Reach out to warm leads students, parents, and working professionals via calls, WhatsApp, and email from BedR's CRM database.
• Understand each customer's requirements (location, budget, room type, move-in timeline) and recommend the most suitable properties.
• Clearly communicate BedR's value proposition and handle objections with confidence.
• Schedule and confirm property visits (in-person or virtual) through the BedR platform and follow up to ensure attendance.
• Maintain accurate lead records and update CRM statuses after every interaction.
• Proactively follow up with unconverted leads to re-engage and drive bookings.
• Coordinate with the operations and property teams to fulfil customer requirements post-visit.
• Report conversion metrics, visit rates, and booking numbers to the Sales Manager on a daily and weekly basis.

Skills

English and Hindi communication

Persuasion

Active listening

Objection handling

Self-motivated

Education

Bachelor's degree in Business/Marketing

Tools

Zoho CRM

Freshsales

HubSpot

Job description

Role & responsibilities

• Reach out to warm leads students, parents, and working professionals via calls, WhatsApp, and email from BedR's CRM database.
• Understand each customer's requirements (location, budget, room type, move-in timeline) and recommend the most suitable properties.
• Clearly communicate BedR's value proposition and handle objections with confidence.
• Schedule and confirm property visits (in-person or virtual) through the BedR platform and follow up to ensure attendance.
• Maintain accurate lead records and update CRM statuses after every interaction.
• Proactively follow up with unconverted leads to re-engage and drive bookings.
• Coordinate with the operations and property teams to fulfil customer requirements post-visit.
• Report conversion metrics, visit rates, and booking numbers to the Sales Manager on a daily and weekly basis.

Preferred candidate profile

• Bachelor's degree in Business, Marketing, or a related field (preferred).
• 25 years of experience in inside sales, tele-calling, or customer-facing roles; real estate, edtech, or proptech background preferred.
• Excellent communication in English and Hindi; Marathi is a plus.
• Strong persuasion, active listening, and objection-handling skills.
• Comfortable working with CRM tools (Zoho, Freshsales, HubSpot, or similar).
• Self-motivated, organised, and target-driven.
• Comfortable in a fast-paced startup environment with high ownership expectations.

Perks and benefits

• Fixed Salary: 40,000 - 50,000/month based on experience
• Incentives: Performance bonuses for every confirmed booking and visit conversion
• Growth: Merit-based path to Senior Sales Executive and Team Lead