Walk-in | Sales Team Lead

SRI Kishore Homes; Chennai District; On-site; INR 300,000 - 450,000; Full time

Job summary

Sri Kishore Homes in Chennai is seeking a results-driven Real Estate Sales Executive to drive lead generation, engage with customers, coordinate site visits, and convert inquiries into bookings.

You will manage CRM, follow up diligently, and collaborate with internal teams to close deals, while building lasting client relationships and achieving sales targets.

Qualifications

• 13 years of experience in sales, preferably real estate/residential property sales.
• A degree/diploma in Business Administration, Marketing, Sales, or a related field is an advantage.
• Freshers with strong communication and sales skills may be considered for entry-level positions.

Responsibilities

• Generate leads through calls, digital platforms, references, walk-ins, and other sources.
• Follow up with new and existing leads regularly.
• Maintain an updated lead database.
• Understand customers' requirements, budget, preferred location, and flat configuration.
• Explain project features, floor plans, amenities, pricing, payment plans, and offers.
• Build strong relationships with prospective buyers.
• Arrange and coordinate property/site visits.
• Explain the project and available units during the visit.
• Address customer queries and support them throughout the decision-making process.
• Convert enquiries and leads into site visits and bookings.
• Negotiate within approved company guidelines.
• Achieve monthly and quarterly sales targets.
• Follow up with customers until booking confirmation.
• Maintain regular follow-up with prospective customers.
• Keep customers informed about availability, pricing, offers, construction progress, and possession schedules.
• Ensure timely responses to customer queries.
• Assist customers with booking forms and required documents.
• Coordinate with the CRM, accounts, legal, and documentation teams.
• Follow up on payments and documentation as required.
• Update customer information and lead status in the CRM.
• Maintain records of calls, meetings, site visits, and bookings.
• Submit daily/weekly sales reports to the Sales Team Lead or Sales Manager.
• Monitor competitor projects, pricing, offers, and market trends.
• Provide feedback on customer preferences and market conditions.
• Maintain a good relationship with customers after booking.
• Coordinate with the CRM/customer-service team to resolve customer concerns.
• Encourage customer referrals and support client retention.

Skills

Lead generation

Negotiation

Closing skills

Customer relationship

Follow-up

CRM software

MS Office

Education

Graduate in any discipline

BA/BBM in Business Administration/Marketing (advantage)

Tools

CRM software

MS Office

Job description

Role & responsibilities

Lead Generation

• Generate leads through calls, digital platforms, references, walk-ins, and other sources.
• Follow up with new and existing leads regularly.
• Maintain an updated lead database.

Customer Interaction

• Customer Interaction
• Understand customers' requirements, budget, preferred location, and flat configuration.
• Explain project features, floor plans, amenities, pricing, payment plans, and offers.
• Build strong relationships with prospective buyers.

Site Visits

• Site Visits
• Arrange and coordinate property/site visits.
• Explain the project and available units during the visit.
• Address customer queries and support them throughout the decision-making process.

Sales Conversion

• Sales Conversion
• Convert enquiries and leads into site visits and bookings.
• Negotiate within approved company guidelines.
• Achieve monthly and quarterly sales targets.
• Follow up with customers until booking confirmation.

Customer Follow-up

• Customer Follow-up
• Maintain regular follow-up with prospective customers.
• Keep customers informed about availability, pricing, offers, construction progress, and possession schedules.
• Ensure timely responses to customer queries.

Documentation & Coordination

• Documentation & Coordination
• Assist customers with booking forms and required documents.
• Coordinate with the CRM, accounts, legal, and documentation teams.
• Follow up on payments and documentation as required.

CRM & Reporting

• CRM & Reporting
• Update customer information and lead status in the CRM.
• Maintain records of calls, meetings, site visits, and bookings.
• Submit daily/weekly sales reports to the Sales Team Lead or Sales Manager.

Market & Competitor Analysis

• Market & Competitor Analysis
• Monitor competitor projects, pricing, offers, and market trends.
• Provide feedback on customer preferences and market conditions.

Post-Sales Support

• Post-Sales Support
• Maintain a good relationship with customers after booking.
• Coordinate with the CRM/customer-service team to resolve customer concerns.
• Encourage customer referrals and support client retention.

Preferred candidate profile

Education

• Graduate in any discipline.
• A degree/diploma in Business Administration, Marketing, Sales, or a related field is an advantage.
• Candidates with relevant real estate sales experience may also be considered based on performance.

Experience

• 13 years of experience in sales, preferably in real estate/residential property sales.
• Experience in selling apartments, villas, plots, or other residential properties is preferred.
• Freshers with strong communication and sales skills may be considered for entry-level positions.

Required Skills

• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and closing skills.
• Good customer relationship and follow-up skills.
• Ability to generate leads and convert enquiries into site visits and bookings.
• Good understanding of sales processes and customer handling.
• Basic knowledge of MS Office and CRM software.
• Ability to prepare and maintain customer and sales reports.

Personal Attributes

• Target-oriented and self-motivated.
• Confident and presentable.
• Positive attitude and strong interpersonal skills.
• Good listening and problem-solving abilities.
• Persistent and comfortable with regular follow-ups.
• Ability to work independently and as part of a team.
• Willingness to travel locally for client meetings and site visits.
• Ability to work under sales pressure and achieve targets.