Client Services Manager

Laqshya Live Experiences Pvt Ltd; Mumbai; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Laqshya Live Experiences Pvt Ltd is seeking a seasoned Client Servicing Manager to nurture key client relationships and ensure flawless event execution in Mumbai. The role centers on strategic client leadership and cross-team coordination to meet client objectives.

The ideal candidate has 4–6 years in the events industry, strong communication, and a proven track record in managing large accounts and leading teams. MBA is preferred and the role offers growth in a dynamic events environment.

Qualifications

• Experience in managing large accounts and leading teams.
• Strong leadership, communication, and interpersonal skills.
• Understanding cost and negotiating with internal & external clients.
• Ability to collaborate with internal teams to deliver events.
• Market and brand research capabilities.

Responsibilities

• Act as the main point of contact for clients at a strategic level.
• Coordinate with internal teams to ensure the execution of events aligns with client objectives.
• Monitor account performance, provide updates to the client, and adjust strategies as needed.
• Develop and maintain strong relationships with clients and internal teams, understanding their needs and challenges to provide effective solutions.

Skills

Account management

Team leadership

Leadership skills

Industry trends

Communication skills

Client relationships

Strategic thinking

Cost negotiation

Pitch ideation

Brand research

Education

MBA

Graduation

Job description

We are seeking a dynamic and experienced Client Servicing Manager with a strong background in client servicing within the events industry. The ideal candidate will be responsible for cultivating and maintaining client relationships, ensuring the successful execution of events, and driving business growth.

• Proven experience in managing large accounts and leading teams.
• Strong leadership and management skills
• Clear understanding of the events, marketing services landscape and industry trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with clients.
• Strategic thinking and problem-solving skills.
• Understanding the cost & handle cost negotiation with internal & external clients
• Ideating & Brainstorming on pitches along with the concept team
• Brand & Market Research.

Key Responsibilities:

1. 1. Act as the main point of contact for clients at a strategic level.
2. 2. Coordinate with various internal teams to ensure the execution of event aligns with client objectives.
3. 3. Monitor account performance, provide regular updates to the client, and make necessary adjustments to strategies.

Develop and maintain strong relationships with clients and Internal Team. understanding their needs and challenges to provide effective solutions

Qualification/ Experience

• A minimum of 4 to 6 years of experience in the events industry, with a focus on client servicing, business growth and account management.

Graduation or MBA

Who can Apply ?

Applicants with experience limited to experiential events