Senior Associate

SoftwareOne; Gurugram District; On-site; INR 350,000 - 480,000; Full time

Job summary

SoftwareOne is seeking a Microsoft licensing associate to support global sales teams by analyzing customers’ licensing environments and preparing reconciliation reports for True-Up and annual licensing evaluations. The role focuses on accuracy, speed, and efficiency within a collaborative team.

The candidate will understand Microsoft licensing models (Perpetual and Subscription) and contribute to improving profitability and customer licensing experience through clear communication with the Sales

Qualifications

• 1–2 years of experience in Sales Support.
• Strong written and verbal communication skills in English.
• Demonstrated problem-solving, consultative, and research abilities.
• Should have good Microsoft Licensing knowledge.
• Ability to multitask effectively while maintaining strong organizational skills.

Responsibilities

• Analyses the client’s current license framework and drafts accurate reconciliation reports for True Up and annual licensing evaluations.
• Understanding the pricing models of Microsoft Perpetual and Subscription models.
• Ensure profitability while improving the customer licensing experience.
• Bridge the gap between Sales team and Client on licensing front (if needed).

Skills

Sales Support

Communication

Problem solving

Licensing knowledge

Multitasking

Organizational skills

Education

Bachelor's degree

Job description

Support global sales teams by analysing customers’ existing Microsoft licensing environments and preparing accurate reconciliation reports for True-Up and annual licensing evaluations. They will work in a team that is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy, and speed of processing.

Key Responsibilities

• The Microsoft Associate will provide support to our sales teams. They will be responsible for analysing the current license framework of the client and would draft the accurate reconciliation report for True Up for the sales team for the annual evaluation discussion with the end customer.
• Understanding the pricing model of Microsoft Perpetual and Subscription model
• Ensuring profitability while seeking to improve the customer’s licensing experience
• Bridge the gap between Sales team and Client on licensing front (if needed)

Role Overview

Support global sales teams by analysing customers’ existing Microsoft licensing environments and preparing accurate reconciliation reports for True-Up and annual licensing evaluations. They will work in a team that is involved in a wide variety of tasks that will help grow the business and focus on efficiency, accuracy, and speed of processing.

Key Responsibilities

• The Microsoft Associate will provide support to our sales teams. They will be responsible for analysing the current license framework of the client and would draft the accurate reconciliation report for True Up for the sales team for the annual evaluation discussion with the end customer.
• Understanding the pricing model of Microsoft Perpetual and Subscription model
• Ensuring profitability while seeking to improve the customer’s licensing experience
• Bridge the gap between Sales team and Client on licensing front (if needed)

Job Requirements

• 1 to 2 years of experience in Sales Support
• Bachelor’s Degree or equivalent experience from college or university
• Strong written and verbal communication skills in English
• Demonstrated problem-solving, consultative, and research abilities
• Should have good Microsoft Licensing knowledge
• Ability to multitask effectively while maintaining strong organizational skills

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.