Senior Agency Manager

HDFC ERGO General Insurance; Patna; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HDFC ERGO General Insurance in Patna seeks a Senior Agency Manager for its Retail Business Group. The role leads front line sales, identifies and mobilizes potential agents, and drives premium targets by coordinating with underwriting, operations, claims and finance teams.

You will oversee agent onboarding, product familiarization, and continuous knowledge updates on new policies. The position is permanent at a Patna branch with primary focus on expanding the agency network in the East region.

Qualifications

• Identify and motivate potential candidates to enroll for becoming agents
• Activate certified agents through mobilization of minimum premium in stipulated time
• Ensure familiarization of the company’s products, policies and sales processes to the agents
• Identify, communicate and agree on the premium targets with agents on various class of business
• Ensure lower dormancy ratio of active vs total agents
• Maximize mobilization through regular follow-ups and strengthening of relationships with agents
• Ensure constant updating of agent’s knowledge on new products and underwriting policies
• Troubleshooting with a) Underwriting team for policy approval b) Branch operations team for policy issuance c) claims team for claims settlement d) Finance team for timely disbursement of agent’s commission

Responsibilities

• Identify and motivate potential candidates to enroll for becoming agents
• Activate certified agents through mobilization of minimum premium in stipulated time
• Ensure familiarization of the company’s products, policies and sales processes to the agents
• Identify, communicate and agree on the premium targets with agents on various class of business
• Ensure lower dormancy ratio of active vs total agents
• Maximize mobilization through regular follow-ups and strengthening of relationships with agents
• Ensure constant updating of agent’s knowledge on new products and underwriting policies
• Troubleshooting with underwriting, branch operations, claims, and finance teams for timely processes

Job description

Posted On 17 Apr 2026

End Date 17 Apr 2027

Required Experience 1 - 4 years

Basic Section

New Job Title Senior Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus --

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone East

Job Role Front Line Sales

Country India

Region East

City Patna

Physical Branch Patna

Branch Patna

Branch Code 1651

Type of Office Branch

Job Description

• Iden?fy and mo?vate poten?al candidates to enroll for becoming agents


• Ac?vate cer?fied agents through mobiliza?on of minimum premium in s?pulated ?me


• Ensure familiariza?on of the company’s products, policies and sales processes to the agents


• Iden?fy, communicate and agree on the premium targets with agents on various class of business &


• Ensure lower dormancy ra?o of ac?ve vs total agents.


• Maximize mobiliza?on through regular follow-ups & strengthening of rela?onships with agents


• Ensure constant upda?ng of agent’s knowledge on new products and underwri?ng policies


• Troubleshoo?ng with a) Underwri?ng team for policy approval b) Branch opera?ons team for policy issuance


• c) claims team for claims se?lement d) Finance team for ?mely disbursement of agent’s commission