Senior Agency Manager

PeopleStrong; Dhanbad; On-site; INR 500,000 - 800,000; Full time

Job summary

HDFC ERGO General Insurance, East region, invites applications for the Senior Agency Manager role located in Dhanbad, Jharkhand. The position requires 1–4 years of experience in frontline sales with permanent employment.

Senior Agency Manager will lead agency sourcing and trainer efforts, coordinating with underwriting and operations teams to ensure smooth policy issuance and prompt agent commissions. Branch-based role in a retail business setup.

Qualifications

• Eligible graduates with a basic qualification in sales or management.
• Strong communication and interpersonal skills.
• Willingness to enroll and activate agents for sales growth.

Responsibilities

• Identify and motivate potential candidates to enroll for becoming agents
• Activate certified agents through mobilization of minimum premium in stipulated time
• Ensure familiarization of the company’s products, policies and sales processes to the agents
• Identify, communicate and agree on the premium targets with agents on various class of business
• Ensure lower dormancy ratio of active vs total agents.
• Maximize mobilization through regular follow-ups & strengthening of relationships with agents
• Ensure constant updating of agent’s knowledge on new products and underwriting policies
• Troubleshooting with a) Underwriting team for policy approval b) Branch operations team for policy issuance
• c) claims team for claims settlement d) Finance team for timely disbursement of agent’s commission

Skills

Any Graduate

Job description

Posted On 25 May 2026

End Date 25 May 2027

Required Experience 1 - 4 years

Basic Section

New Job Title Senior Agency Manager

No. Of Openings 1

Grade FLS

Campus/Non Campus --

Employment Type Permanent

Organisational

Company HDFC ERGO General Insurance

Legal Entity HDFC ERGO General Insurance

SBU/ Channel Health

Business Function Sales

Cost Center Agency - Health

Cost Center Code 1825

Department Retail Business Group

Function Open Market

Business Zone East

Job Role Front Line Sales

Country India

Region East

State Jharkhand

Physical Branch Dhanbad

Branch Code 1603

Type of Office Branch

Skills

Skill

Any Graduate

CERTIFICATION

Working Language

Job Description

Iden?fy and mo?vate poten?al candidates to enroll for becoming agents

? Ac?vate cer?fied agents through mobiliza?on of minimum premium in s?pulated ?me

? Ensure familiariza?on of the company’s products, policies and sales processes to the agents

? Iden?fy, communicate and agree on the premium targets with agents on various class of business &

? Ensure lower dormancy ra?o of ac?ve vs total agents.

? Maximize mobiliza?on through regular follow-ups & strengthening of rela?onships with agents

? Ensure constant upda?ng of agent’s knowledge on new products and underwri?ng policies

? Troubleshoo?ng with a) Underwri?ng team for policy approval b) Branch opera?ons team for policy issuance

c) claims team for claims se?lement d) Finance team for ?mely disbursement of agent’s commission