Senior Account Manager

Calsoft; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

Calsoft Japan is seeking an experienced enterprise client manager to drive customer success and grow business with key accounts. You will maintain strong client relationships, understand client needs, and propose forward-thinking ideas to promote the brand.

Ideal candidates have 10+ years of proven enterprise client management, excellent negotiation and presentation skills, and familiarity with sales performance metrics. Strong communication abilities are essential to succeed.

Qualifications

• Bachelor's degree or equivalent experience.
• 10 years' proven success in enterprise client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Responsibilities

• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact

Skills

Client management

Negotiation

Presentation

Communication

Sales metrics

Education

Bachelor's degree or equivalent

Job description

The ideal candidate will be customer-oriented with a drive to achieve goals and maintain a great customer experience. You will be able to suggest forward-thinking ideas to promote our brand and work closely with clients to understand their needs. This individual will have excellent communication abilities and negotiation skills.

Responsibilities

• Work with key accounts to provide product solutions, develop new business, and to ensure satisfaction
• Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships
• Manage multiple projects simultaneously while interfacing with different internal and external contact

Qualifications

• Bachelor's degree or equivalent experience
• 10 years' of proven success in enterprise client management
• Familiarity with sales performance metrics
• Strong negotiation, presentation and communication skills