Account Manager

ANNOOR TEST LABS AND ENGINEERING SERVICES PRIVATE LIMITED; Gannavaram; On-site; INR 600,000 - 900,000; Full time

Job summary

ANNOOR TEST LABS AND ENGINEERING SERVICES PRIVATE LIMITED is seeking an Account Manager to drive customer success by building strong relationships, understanding client needs, and communicating with internal teams. The role involves travel to client sites and proactive engagement to identify growth opportunities within our platform.

The ideal candidate has prior account management experience, is articulate in client-facing communications, and is willing to travel as needed to support customer

Qualifications

• Experience in account management across B2B clients
• Excellent verbal and written communication with clients
• Willingness and ability to travel as required

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Skills

Account management

Client communication

Willingness to travel

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel