Seller Support _Ecommerce

Lumina Datamatics Inc.; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Lumina Datamatics Inc. in Mumbai is hiring a Partner Onboarding specialist to lead end-to-end onboarding for new partners and sellers onto the client platform.

You will provide training and ongoing support, drive process improvements, and serve as the primary contact during incubation. This role requires working from the office, 5 days a week, to align with US timelines.

Qualifications

Responsibilities

• Lead end-to-end onboarding for new partners/sellers.
• Provide training and ongoing support on systems, policies, and best practices.
• Identify opportunities for process improvements and update onboarding materials.
• Build and maintain strong relationships with partners, acting as their primary point of contact during incubation.

Job description

Role & responsibilities

• Partner Onboarding: Lead the end-to-end onboarding process for new partners/sellers, ensuring a smooth and efficient transition onto the Client platform.
• Training and Support: Provide comprehensive training and ongoing support to partners/sellers, helping them navigate the clients systems, policies, and best practices.
• Process Improvement: Identify opportunities for process improvements and contribute to the development of onboarding materials and resources.
• Relationship Management: Build and maintain strong relationships with partners, acting as their primary point of contact during the incubation period.

Preferred candidate profile

Ready to Work from Office 5 days

Ready to work as per US timeline