Seller Support_ Ecommerce

Lumina Datamatics Inc.; Dadri; On-site; INR 400,000 - 700,000; Full time

Job summary

Lumina Datamatics Inc. is seeking a role focused on partner onboarding to manage the end-to-end onboarding process for new partners/sellers onto the Client platform.

The role includes training and ongoing support, identifying process improvements, and serving as the primary contact during the incubation period to build strong partner relationships.

Qualifications

• Experience onboarding partners/sellers for a platform.
• Ability to train and support partners on policies and best practices.
• Ability to identify and contribute to process improvements in onboarding.
• Strong relationship management as primary contact during incubation.

Responsibilities

• Lead end-to-end onboarding for partners/sellers onto the Client platform.
• Provide training and ongoing support to partners to navigate systems and policies.
• Identify process improvement opportunities and help develop onboarding materials.
• Build and maintain strong partner relationships during incubation.

Skills

Partner onboarding

Training and support

Process improvement

Relationship management

Job description

Role & responsibilities

• Partner Onboarding: Lead the end-to-end onboarding process for new partners/sellers, ensuring a smooth and efficient transition onto the Client platform.
• Training and Support: Provide comprehensive training and ongoing support to partners/sellers, helping them navigate the clients systems, policies, and best practices.
• Process Improvement: Identify opportunities for process improvements and contribute to the development of onboarding materials and resources.
• Relationship Management: Build and maintain strong relationships with partners, acting as their primary point of contact during the incubation period.

Preferred candidate profile

Ready to do Work from Office 5 Days

Ready to work as per US timeline