Operations Executive / Business Partner Group-Support

Mirae Asset Sharekhan; Bengaluru; In loco; INR 350.000 - 550.000; Tempo pieno

Descrizione del lavoro

Mirae Asset Sharekhan is seeking a proactive Partner Operations Associate to manage onboarding, activation, and lifecycle processes for our partner network in Bengaluru. You will serve as the single point of contact for partner support and resolution, ensuring governance and audit readiness while driving system adoption and capability development.

The role emphasizes strong communication, coordination with internal teams, and managing partner exits and settlements.

Competenze

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.

Mansioni

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Conoscenze

MS Office

Stakeholder management

Communication

Coordination

Formazione

Graduation

Strumenti

Operational management systems

Descrizione del lavoro

Role & responsibilities

• Manage partner onboarding, activation, training, and lifecycle processes.


• Act as SPOC for partner support and issue resolution.


• Ensure process compliance, audit readiness, and governance adherence.


• Drive system adoption and partner capability development.


• Handle partner exits and F&F settlements.


• Optimize backend operations and reduce operational dependencies.


• Conduct quality checks and improve process efficiency.


• Coordinate with cross-functional teams for seamless operations.


• Maintain stakeholder relationships and partner engagement.


• Ensure accurate documentation and timely process closures.

Preferred candidate profile

• Graduation is mandatory.


• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.


• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.


• Strong communication, stakeholder management, and coordination skills.