Operations Executive / Business Partner Group-Support

Sharekhan Limited; Bengaluru; Sur place; INR 400 000 - 600 000; Plein temps

Résumé du poste

Sharekhan Limited in Bengaluru seeks a Partner Support professional to manage onboarding, activation, training, and lifecycle processes across our partner network. You will act as the single point of contact for partner support and ensure governance and compliance.

You will drive system adoption, support partner capability development, handle exits and settlements, and coordinate with cross-functional teams to maintain strong stakeholder relationships and timely documentation.

Qualifications

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office and operational management systems.
• Strong communication, stakeholder management, and coordination skills.

Responsabilités

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Connaissances

Communication

Stakeholder management

Coordination

Formation

Graduation

Outils

MS Office

Description du poste

Role & responsibilities

• Manage partner onboarding, activation, training, and lifecycle processes.
• Act as SPOC for partner support and issue resolution.
• Ensure process compliance, audit readiness, and governance adherence.
• Drive system adoption and partner capability development.
• Handle partner exits and F&F settlements.
• Optimize backend operations and reduce operational dependencies.
• Conduct quality checks and improve process efficiency.
• Coordinate with cross-functional teams for seamless operations.
• Maintain stakeholder relationships and partner engagement.
• Ensure accurate documentation and timely process closures.

Preferred candidate profile

• Graduation is mandatory.
• 1 to 3 years of experience in Partner Support, Operations, Relationship Management, Governance, Compliance, or similar roles.
• Proficiency in MS Office (Excel, PowerPoint, Word) and operational management systems.
• Strong communication, stakeholder management, and coordination skills.