SALES VOICE

Vrinda International; Gurugram District; On-site; INR 250,000 - 400,000; Full time

Job summary

Vrinda International in India is seeking a Sales Voice professional for its IT Services division. You will be the primary contact for potential and existing customers, driving revenue growth through direct telephone interactions and clear value propositions.

You will handle outbound and inbound calls, address inquiries, resolve issues, and maintain records using basic office software. Strong communication and people skills are essential to build long-term relationships and close deals.

Qualifications

• Experience in achieving sales targets.
• Proven ability to deliver superior customer service.
• Proficiency with basic computer operations and standard office software.
• Experience with voice process operations is a plus.

Responsibilities

• Execute outbound and inbound sales calls to meet targets.
• Deliver high-quality customer service and resolve inquiries.
• Manage customer data, records, and reports using basic software.
• Navigate voice-based sales processes to qualify leads and close deals.
• Maintain professional communication to uphold the company’s reputation.
• Foster positive client relationships from first contact to resolution.

Skills

Customer service

Outbound & inbound sales

Verbal communication

Interpersonal skills

Data entry & CRM basics

Tools

Office software

Job description

Job Description:

Sales Voice

Summary

We are seeking a motivated individual to join our IT Services division as a Sales Voice professional. This role is pivotal in driving revenue growth and ensuring exceptional client satisfaction through direct telephone interactions. The ideal candidate will serve as the primary point of contact for potential and existing customers, effectively communicating value propositions and resolving inquiries to foster long-term business relationships.

Responsibilities

• Execute outbound and inbound sales calls to meet and exceed daily, weekly, and monthly performance targets.
• Deliver high-quality customer service by addressing client needs, troubleshooting issues, and providing timely solutions.
• Leverage fundamental computer applications to manage customer data, update records, and generate reports efficiently.
• Navigate voice-based sales processes to identify opportunities, qualify leads, and close deals.
• Maintain professional and articulate communication throughout all customer interactions to uphold the companys reputation.
• Manage client relationships with empathy and professionalism, ensuring a positive experience from initial contact through resolution.

Requirements

• Demonstrated ability to focus on achieving specific sales targets and key performance indicators.
• Proven experience or strong aptitude in delivering superior customer service.
• Proficiency in basic computer operations and familiarity with standard office software.
• Practical knowledge of voice process operations within a sales environment.
• Exceptional verbal communication skills with a clear and confident speaking voice.
• Strong interpersonal abilities to handle diverse customer personalities and manage interactions effectively.