Hero – Outbound Sales Voice Process

Zoho; Dadri; On-site; INR 180,000 - 300,000; Full time

Job summary

Vrinda International is seeking a dynamic outbound sales professional to join our IT services division. You will drive revenue through high-volume calls, nurture leads, and convert conversations into sales while delivering excellent customer service.

The role focuses on achieving aggressive sales targets, managing the full sales cycle, and collaborating with teams to optimize the customer journey.

Qualifications

• Proven experience in customer handling, lead generation, and outbound sales.
• Strong communication and persuasive speaking abilities.
• Ability to negotiate and close deals to meet targets.
• Experience with telecalling environments.
• Minimum 6 months of relevant sales experience.
• Familiarity with sales scripts and process adherence.

Responsibilities

• Make high-volume outbound calls to generate fresh leads and promote services.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Develop effective communication strategies to persuade prospects.
• Manage entire sales cycle from first contact to closing.
• Follow up with interested parties to advance the pipeline.
• Maintain accurate progress tracking against daily and monthly targets.

Skills

Lead generation

Outbound sales

Communication skills

Negotiation

Customer handling

Telecalling

Job description

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Job Description

Summary

We are seeking a dynamic and results-driven individual to join our IT Services division as a Hero in our Outbound Sales Voice Process. This pivotal role focuses on driving revenue growth and enhancing customer engagement through proactive telephone outreach. The successful candidate will serve as the primary voice of our brand, identifying new business opportunities, nurturing leads, and ensuring high levels of customer satisfaction while consistently meeting aggressive sales targets.

Responsibilities

• Execute high-volume outbound calls to potential clients to generate fresh leads and promote service offerings.
  
• Deliver exceptional customer service by addressing inquiries, resolving issues, and providing accurate information regarding products.
  
• Develop strong communication strategies to effectively persuade prospects and convert conversations into sales.
  
• Manage the full sales cycle, from initial contact to closing deals, while diligently tracking progress against daily and monthly targets.
  
• Conduct thorough follow-ups with interested parties to maintain engagement and advance the sales pipeline.
  
• Resolve customer queries efficiently and professionally to ensure a positive experience and foster long-term relationships.
  

Requirements

• Proven experience in customer handling, lead generation, and outbound sales within a telecalling environment.
  
• Demonstrated proficiency in communication skills, including the ability to speak clearly and persuasively.
  
• Strong capability in convincing prospects and achieving defined sales targets through strategic negotiation.
  
• Experience in resolving customer queries and managing follow-up activities effectively.
  
• Familiarity with voice process operations and the ability to adapt quickly to sales scripts and protocols.
  
• A minimum of 6 months of relevant work experience in a customer-facing or sales role.