Sales Support Representative

Freightcore Solutions; Mumbai, Chennai District; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Office cab/shuttle

Provident fund

Shift allowance

Maternity leaves

Paternity leaves

Job summary

Freightcore Solutions in Mumbai is seeking a proactive Sales Support professional to assist the Sales team with air and sea freight rate inquiries and coordinate with shipping lines, airlines, and overseas agents for competitive rates. You will share accurate quotations within the required TAT and maintain records.

Responsibilities include onboarding customers, coordinating with Operations after bookings, updating CRM data and daily sales reports, and preparing MIS materials.

Qualifications

• Experience in Freight Forwarding / Logistics preferred.
• Good knowledge of LCL, FCL & Air Freight.
• Strong communication and coordination skills.
• Ability to manage multiple tasks and work effectively under deadlines.
• Basic knowledge of MS Excel and professional email drafting.

Responsibilities

• Assist the Sales Team with air & sea freight rate inquiries for Import & Export shipments.
• Coordinate with shipping lines, airlines, overseas agents, and transporters to obtain competitive rates.
• Prepare and share accurate quotations with customers within the required TAT.
• Follow up on quotations and maintain proper records.
• Support the Sales Team with customer onboarding and documentation.
• Coordinate with Operations & Documentation teams after booking confirmation.
• Maintain CRM data and update daily sales reports.
• Assist in preparing sales presentations and MIS reports.
• Ensure smooth communication between customers and internal teams.

Skills

Freight Forwarding

Logistics

Communication

Coordination

Task Management

Email Drafting

Tools

MS Excel

Job description

Role & responsibilities

Assist the Sales Team with Air & Sea freight rate inquiries for Import & Export shipments.

Coordinate with shipping lines, airlines, overseas agents, and transporters to obtain competitive rates.

Prepare and share accurate quotations with customers within the required TAT.

Follow up on quotations and maintain proper records.

Support the Sales Team with customer onboarding and documentation.

Coordinate with Operations & Documentation teams after booking confirmation.

Maintain CRM data and update daily sales reports.

Assist in preparing sales presentations and MIS reports.

Ensure smooth communication between customers and internal teams.

Preferred candidate profile

Experience in Freight Forwarding / Logistics preferred.

Good knowledge of LCL, FCL & Air Freight.

Strong communication and coordination skills.

Ability to manage multiple tasks and work effectively under deadlines.

Basic knowledge of MS Excel and professional email drafting.

Perks and benefits

• Health insurance
• Office cab/shuttle
• Provident fund
• Shift allowance
• Maternity leaves
• Paternity leaves