Air Freight - Sales Executive / Manager

SAR Logistics (AKA SAR Transport); Mumbai; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Collaborative work culture

Access to global air freight market

Job summary

SAR Logistics (AKA SAR Transport) in Mumbai is seeking an experienced sales professional in air freight forwarding. The role involves leading sales efforts, handling the full sales cycle, and achieving monthly targets for volume and revenue.

The ideal candidate should have 1–10 years of experience in air freight sales, strong negotiation skills, and a solid understanding of air freight operations. Join a dynamic team focused on delivering exceptional customer service in a growth-oriented environment.

Qualifications

• 1–10 years in air freight forwarding sales with a freight forwarder.
• Deep understanding of air freight operations and customs processes.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Lead sales efforts in air export/import freight forwarding.
• Handle full sales cycle: prospecting, quoting, negotiating.
• Manage customer accounts and resolve operational issues.

Skills

Sales in air freight forwarding

Negotiation skills

Customer relationship management

Understanding of air freight operations

Communication skills

Tools

Microsoft Office

CRM systems

Air-freight booking systems (e.g., CargoWise)

Job description

SAR Transport Pvt Ltd, founded in 2005 and headquartered in Mumbai, is a leading IATA‑certified freight forwarder with 14 offices across India and branches in Singapore, Indonesia, Canada, and the USA. With a global network of 50+ airlines and deep expertise across air, sea, and road logistics, we handle specialized shipments—pharma, temperature‑controlled, dangerous and oversized cargo—offering true end‑to‑end solutions. Our team of over 200 professionals delivers responsive, customer‑centric service, ensuring compliance, transparency, and timeliness on every shipment.

We pride ourselves on being one of India’s top freight forwarders in the India–USA/Canada trade lane, and our air freight division is equipped to manage charter services, bonded warehousing, customs clearance, and real‑time shipment monitoring.

Role & Responsibilities

• Lead sales efforts in air export/import freight forwarding, targeting direct customers (BCOs).
• Handle full sales cycle: prospecting, quoting, negotiating, order booking, rate contracts, and post‑sales support.
• Achieve monthly targets for volume (~60 tonnes) and revenue.
• Manage customer accounts: nurture relationships, upsell value‑added services, and resolve operational issues.
• Coordinate internally with operations, pricing, and finance for capacity, rate negotiation, and billing.
• Monitor market trends, airline rates, competitor activities, and regulatory developments.
• Maintain CRM records, sales forecasts, and reports for management review.

Required Qualifications

• 1–10 years in air freight forwarding sales with a freight forwarder.
• Deep understanding of air freight operations, documentation (AWB, Incoterms), customs processes, and airline networks.
• Strong negotiation, communication, interpersonal, and customer relationship abilities.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Familiarity with air‑freight booking systems (e.g., CargoWise, SFM) preferred.
• IATA and DGR credentials are a plus.

Ideal Candidate Profile

• Previously handled direct clients (importers/exporters), not through sub‑agents.
• Able to work across teams—pricing, operations, finance—for smooth shipment execution.
• Comfortable in fast‑paced environments with tight deadlines and shifting market rates.
• Data‑driven mindset—analyzes pipeline and performance to adapt strategies effectively.
• Strong business acumen with a focus on profitability and client retention.

What We Offer

• A critically important sales role with full ownership of customer engagement.
• IATA‑certified environment offering access to the global air freight market.
• Collaborative, growth‑focused work culture in Mumbai’s dynamic logistics sector.